When returning the truck I stopped and put 3 gallons in to make up for what I used. I only drove about 25 miles total. But was told I didn't refill the truck to where it was at pickup. My card was charged 27 dollars for fuel. This is incorrect and I would like customer service to respond and get this resolved please
Moving Truck Rental in Akron, OH at Manchester Storage
Moving to or from Akron, OH 44319? Get FREE truck rental rate quotes at Manchester Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Manchester Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Akron, OH.
Cargo vans and pickup truck rentals in Akron, OH
U-Haul cargo van rentals and pickup trucks in Akron, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Akron, OH 44319. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Great customer service.
Dropped off truck outside of business hours.
I went to drop off my truck and tow dolly. The location was closed at winter hours. So in turn your trying to charge me a late fee! Also dint get my 1 months free storage rental!! Absolute horrible service!!
Store was closed dropped off a vehicle put keys in dropbox
It was fast and easy
We were told where the truck 'should be located outside' and were never shown the truck by the employee. The gas gauge was never discussed or shown as to what the level of gasoline was. We assumed we should replace the fuel level to what it was upon renting the truck. When we got to the drop off location, we were going to be charged $12.75 for additional fuel. The drop off location refunded and erased this cost because we left the truck with MORE fuel in it than when we rented off of the Akron lot. The trick was very dirty inside with a used paper towel and old snacks/food on the floor, dirt and debri all over the seats, floor, and dashboard. The employee also informed us that since we were renting for a one way trip, he couldn't get the computer to change to one day instead of two. He also told us we would be refunded a portion of money for the "extra day".
The lady working at the location was very helpful
Very good service.
Upon arrival and trying to use the automated check in system via the U-Haul app on my phone I was not able to. I kept experiencing an error that would not allow me to check in. I chatted with online customer service they could not figure out the error after spending 20 mins with them in chat I decided to call the toll free customer service line. I spent 30 mins with them and they could not figure it out and told me they were going to cancel my reservation and I should book another online to see if that cleared up the error. I did as instructed and I received the same error. Mind you him have movers waiting at my place charging me by the hour. After another 10 minutes I called back into customer service and this time I received someone who knew what was going on. U-Haul never out the truck number is my rental on the reservation so it was not a complete reservation thus causing the error when trying to check in. Now I spend 1.5 hours trying to pick up a truck causing me to be billed for moving services that I could not utilize for that timeframe. Terrible experience with U-Haul. Supposedly I'm going to get a call from a district manager this week..we will see if that happens.
The odometer on that particular truck needs to be re calibrated. When I referenced it against my GPS and other vehicles it was adding 2/10 of a mile to every mile. 2/10 of a mile for every mile will add up and cost the customer a lot more money in the long run.
gentleman working there knew nothing about the truck or its equipment (straps etc) when asked about them he shrugged it off and said he didnt know too amny other companies around who are knowledgeable and want to help
As prompted I selected where I wanted to pick up and drop off and U-Haul send me to places out of my way. They demand gas put back where it was or they charge you but they don't reimburse for gasoline I The tank that is over what is in it prior to you taking it. That would be so easy to deduct that from the mileage charge . And when you talk to the assistant they argue the same thing over and over which doesn't make since. I've used your company several times I recent years but I believe I won't use U-Haul again or recommend it to anyone. You really are not a customer service type of place. Both of the rentals the past two weeks had a lot more gas in them when I dropped them off then when I picked them up but I'm out of luck getting any credit for them. You asked.
Why would I be scheduled to pick up my truck at a location that was closed? Keys were under the seat. No pads were in the truck - then I was charged for not returning them.
Very accommodating , Truck was cleaned and well maintained. Would definitely use them again.
I had an excellent experience renting with Joanne at Manchester Storage. Polite, efficient, and detailed in reviewing rental contract. The truck worked great. Thanks!
I think the price per mile is very high.
The truck I rented was in good overall condition except for one area. As am aircraft and auto mechanic I immediately recognized that it has "front end" problems because of the fact that while driving it wanders left and right and requires constant correction. This undoubtedly means that either the ball joints are very worn or the tie rod(s) are very worn: maybe both.
I was disappointed in the size of this U-Haul. It was described that a small apartment could be moved in this U-haul. there is no way a small apartment could be in the size of this U-Haul.
Great place. Excellent service. 5 star rating
A location that does not sell/ rent hitches and sell/ rent wiring harnesses and help set up towing should NEVER be utilized. U Haul is known for that service--I could store them at my house for you if you're just pointing and saying" there it is, go hook it up" ridiculous ! Very disappointing from U Haul. Had no idea. Drove all over Gods creation to find plug in and a hitch. Had no way to test brake lights by myself when I hooked up. Absurd . Cand I store these at my shop yard and get paid by UHaul too ?? please
Truck was burning oil had to stop twice to replace oil after calling roadside assistance I feel I should be compensated for this huge inconvenience
excellent customer service. friendly and prompt as well.
THE LADY WAS VERY NICE, AND HELPED ME ALL SHE COULD. I'LL WILL RETUN TO HER WHEN I NEED ANOTHER TRAILOR.