I had a couple significant issues with my experience. On my order I had moving blankets and they didnt have any even though my order was weeks in advance. More of an issue is I returned the moving dolly as I didnt need after loading nor had no room to bring with on trip. Upon return at location in Nevada I was charged $130 for the dolly even though it was returned to original location and noted by the employee. Extremely frustrating and so far Uhaul has not yet resolved this for me.
TONY M
Shutter's Tire & Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, MN 56308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Extremely helpful, knowledgeable and professional.
NATHAN BThe parking lot for bringing in our U-Haul was very crowded, with limited space to park; however, drop-off and service were very good.
Joan CAfter hours online drop-off. Super handy, by the way.
Brenda AShutters was great. My initial U-Haul experience was very poor. Originally, I was supposed to pick up a trailer at another location. I called there on the day of my trailer pickup and was informed that the location was closed. That U-Haul was never supposed to schedule a rental and that I would need to call in and get things changed. I was not impressed by the lack of customer service and the inability to provide me with a trailer as originally promised.
Cory S