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Alfonso R
Cycle Source Logistics
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ames, IA 50010
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
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Very friendly and got me in and on the road quickly!
Heath GThe service I received from Cycle Source Logistics was great. They were friendly, helpful and got me in-and-out with my rental quickly. That said, the trailer I rented (Unit UV 3407 B) had a wheel/tire issue. At freeway speeds (above 50mph) the trailer would shake and rattle violently, transmitting noise and vibration into my tow vehicle. The trailer had newer looking tires and I suspect they were not balanced properly. this all made my 6-hour drive miserable. I hope this can be inspected and corrected before the next rental so that someone else is not affected by this condition.
Michael PThe person who did my contract at time of pick up did not go over anything with me. I did not want the safe tow, I did not have it on my reservation, yet I was charged. I was told as long as I turned it in by the end of the day (not business day) I would not be charged extra. I was charged an extra day. The app did not complete my return, I attempted it 4 times. I sat at the return location for an hour and a half trying to complete the return in the app. I went in the next day and called twice. I was told I would be refunded for the second day and the safe tow. I did see the refund for one safe tow. However I was still charged a complete second day including another safe tow. This is why I stopped using U-Haul years ago and always referred people to Penske.
Caitlin LWhat I did not like was the addition charge, the email said it was left off at a wrong location. When we filled out the information the people were ok with us taking the trailer to Des Moines. So why were we charged a fee??
TERESA G