quick and easy checkout and return process
Mitchell A
Advanced Goodyear
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anaheim, CA 92804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Absolutely horrific experience. I moved from California to Missouri and booked online to pick up a 20ft truck out of the garden grove location. The night before I got a phone call from U-Haul telling me they didn’t have a truck available for me at the location I picked but they had a bigger truck available further away. The customer service representatives were extremely rude and not concerned in the slightest that I was in distress regarding my cross country move. If fact one of them even laughed at me when I expressed how concerned I was. I had a deadline to meet. Time was very important and when I tried to express this it was as if they enjoyed my agony. Just the worst experience I could have ever imagined. I should have just paid for one of the more reputable moving services. I will never ever use U-Haul for any of my needs nor will I let any friends or family have the same experience I did.
Michael AStaff is great, location is great, but I feel that the after return checklist performed before the truck is deemed ready for rental is missing steps. The truck was still driveable and I would have still taken it with the issues, but it seems weird that the door lock and gas cap were not noticed.
PETER SStaff and equipment were great, but I wish uhaul would fix the status system to show equipment that "is" there. Currently it shows what "should be" there. The effect is I got a 15 foot truck when I really wanted to 10 ft, which the website showed available, but did not actually appear till 10 minutes after I got the keys. From website status to rental was less than 1 hour.
PETER SGreat service.
GUADALUPE T