We had an issue picking up our truck. The battery had died so we called the service center and they set us up with a new truck. It was larger and we were told that it would not cost us more. This was not the case. We were charged for full price large truck even though that was the only one available and we were told differently
Gabriel B
ACL Moving Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anderson, IN 46013
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was charged for an appliance dolly that wasn’t available when I picked up the truck. I made several calls to UHAUL and no one was able to remove the charges. The truck was ok and the pick up was straight forward.
NICHOLAS PMy truck wasn't there. The wifi from the RV company was interfering with the wifi at the uhaul rental. I had issues with loading my I.d. and then I was kicked off wifi. I was assigned the truck that I originally thought was mine and I found out it was the other customers. I was an hour and a half behind schedule and people I hired to help me move was waiting on me. I had a horrible experience.
CHARLENE KNot much. Pave the lot? Not really needed but that would make it better. Great,great customer service.
BRIAN OI put yes, for personnel helpful, but I dropped off after hours. Needs an N/A option.
RACHEL C