The employees were a pleasure to coordinate with when I picked the vehicle up.DEE A.
Moving Truck Rental in Ankeny, IA at Ankeny Truck Rental
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Ankeny, IA 50023
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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This location is also home to Ankeny Towing. The staff was extremely friendly and helpful.ZACHARY G.
The only suggestion I would make is to keep the windshield's clean.Tony R.
Owner is excellent to work with. I would highly recommend them.SCOTT T.
Why was I charged an additional $28.00 ?Michael R.
The location is very dirty and feels kind of sleazy. The employees undulate between gruff and nice. The truck itself had a lot of body damage and the interior passenger door rubber seal was hanging down on the interior and as such, the interior leaked. Not a good truck rental experience.Ryan B.
The online return didnt work for me at all. I was unable to process the return when I arrived at 9:30 pm and remained there until I quit trying at 10:15JAMES O.
I was trying to use the 24/7 option to pickup the vehicle with now contact. However the vehicle was blocked in by other U haul equipment and the keys were in the office, making this impossible.Michael J.
The cab smelled intensely of cigarette smoke and the doors and dashboard were very sticky.FRANK B.
I am following up with a claim because my car bumper is messed up and they told me that it would work to fit on a car dolly I would like to speak to someone as soon as possible my number is 515-509-6950Elijah B.
Rock Creek Storage employee did not show up for our pick up. We waited an extra hour to start moving due to this. I even had previous emails from a few weeks before that I discussed with an employee that we would be there that day to move. When I called the U-Haul company they were excellent and helped me the best they could. I went to the Uhaul pickup on Ordanance Road in Ankeny, they were excellent, and the UHaul truck was great.MADISYN H.
I got charged a $25.00 cleaning fee when I dropped it of in Shell Rock, Iowa. It was not remotely dirty. When I picked up in Ankeny, Iowa the was a leftover soft drink in the cup holder and when we rolled up the rear door to start loading we found dead cockroach parts on the floor along with coins and other debris. I'm not happy about being charged for a cleaning fee after picking it up in the state it was in. Please make this right! Your welcome to call and talk to me about it. 515-202-1998.DAVID B.
Have rented from this location a few times. The employees are always super helpful in getting me what I need. Will continue to do business with them as needed.TYLER A.
Trailer was dirty and missing utility cart that I ordered. I ended up having to drive to a completely location to get one.KRISTINA D.
The location had closed for the day and answered the phone and started their computer backup to accommodate my return of the trailer and came out and unhooked the trailer from our vehicle after my wife and we're having trouble a big thanks goes out to themBilly E.
very good jobGERALD Z.
Nothing. Easy to Pu and return. Lots of selections. Excellent experience when moving and needed it to be stress free.Jason S.
I rented an enclosed 6by12 trailer the inside was clean but the outside was real dirtyDOUGLAS R.
Send the employee to customer service training. Tires weren't aired up to proper temperature. It took us an hour to find a facility with a compressor and air hose in Ankeny, IA to properly inflate tires to proper tire manufacturer specs. It should have been already done by U-Haul prior to us renting and pick up.LOREN C.
Don't lie about how many miles the truck was driven and charge people moreTYLER J.
Shawn is awesome and runs a great business. The truck worked great as well!Matt M.
Como siempre excelente y un proceso muy rÃ¡pidoJOSE G.
Very Positive Experience!DANIEL L.