Only issue was low pressure in one of the brand new tires. All 4 looked good, but with weight on trailer, one tire was clearly low. I returned to Uhaul location and the guys there were able to inspect and inflate the tire.
ROBERT H
Jackson Premier LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ann Arbor, MI 48103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The pick up was convenient and easy to do virtually. The truck however, was in terrible shape, loud and very old. Coupled with that, the gas tank was almost completely empty so the first thing I had to do was go to the gas station and put $30 worth of gas in a truck I only drove for 12 miles. The office was not yet open when I picked it up so there was nothing I could have done about it as I had movers scheduled to shortly show up.
Julianna HZach went above and beyond to help us! Rental return was smooth and Zach helped us through every step of the process. We will certainly be using this location in the future!
SASAN SWe booked our 20ft truck for Saturday 10AM, when the office open, we waited for 40 minutes in the meantime we were trying to call them and text them to the phone number they offered. It was impossible. No answer. We had movers that were delayed for 1h (and we had to pay them that extra time), because of the lack of responsibility of this U-Haul location. I had very good experience in many other U-Haul locations in Ann Arbor, but in this one. I DO NOT RECOMMEND THIS U-HAUL LOCATION. What to do to improve? refresh the employee staff.
Luis CSmall facility but they had the trailer I needed. In and out within a matter of minutes.
NICHOLAS S