Really have no suggestions. Friendly, accommodating staff, equipment was in like-new shape and operated well. Overall a very smooth and worry-free experience.
KEN E
Jackson Premier LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ann Arbor, MI 48103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Outstanding customer service. It made the end of my move easy. There's only one way to improve and that is to keep doing what you're doing. I've been using U-Haul for decades and this has been by far my best experience. Kudos to the staff
JOHN SMy reservation was confirmed for this location and a 15’ truck and upon pickup I was told no reservation was made and was forced to receive a different size truck after calling customer service.
Zac SI was told that the vehicle had a ramp for moving a refrigerator. It did not. I discovered this after I was already 30 minutes away. They offered another truck, but that would’ve meant another 60-90 minute delay and I would’ve had to pay for those miles. I pre-requested an appliance dolly, they didn’t have one. The checkin and checkout process was long and annoying as the location had no signal strength for online services. I had to wait until the office opened, and when it didn’t open in time, I had to call twice. The employees were there, just not up front and the door was locked.
Dianne DAmazing service. Friendly clean professional
RONDA P