Everything was set up properly for pickup; handled very well. The truck was early, and the return process was great. I was greeted professionally, and it was fast.
ROGER B
Custom Bunk Beds
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Antioch, CA 94509
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThe lady in charge was very nice and took care of me very well. For future UHAUL needs, I will definitely rent from them.
Jesus PNo other comment..
Tim BThey work fast
CARLOS KLet me start by saying I went to this location several times and never had a problem until now. The online quote was for 1.09 a mile but was charged 1.29 a mile told it's because it's a Friday. When I reserved the truck it asked me what day and I said Friday noon til Saturday noon. The app should know the different charges for a Friday. Then I get a call and am told I can only have it til 10 am because someone else needs it was offered the chance to pick it up two hours sooner. That does me no good because the movers I hired don't start til noon. Then I put 20 miles on the quote but when I got there was told the minimum is 60 miles. I rented a 10 foot uhaul the previous weekend from some other place and they let me put 20 miles and didn't charge my card until I returned the truck the following day. This place charged my card before I returned the truck and was told I would get a refund for the miles I did not use. I went only 14 miles. Returned the truck got receipt but now I have to wait for my refund. The refund was not automatic which made me overdrawn in my account when my insurance bill went through.
Michael S