The woman behind the desk was rude and abrupt. The gentleman who gave me the keys, stood 8 feet away and reach his hands out with the keys, they were both short and rude in the manner of speaking, neither of which I felt appropriate for customer service. I will never rent a truck from this location again. If this is how all U-Hauls operate I will not rent a U-Haul truck again.
Moving Truck Rental in Antioch, CA at Custom Bunkbeds
Moving to or from Antioch, CA 94509? Get FREE truck rental rate quotes at Custom Bunkbeds.
Get FREE moving truck, pickup truck and cargo van rental quotes at Custom Bunkbeds
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Antioch, CA.
Cargo vans and pickup truck rentals in Antioch, CA
U-Haul cargo van rentals and pickup trucks in Antioch, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Antioch, CA 94509. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Ken was very personable and I enjoyed our conversation. Happy Holidays
The truck's steering was too loose requiring continuious corrections; I'd rate that as a hazard for a less experienced driver! Too, the headlights were seriously misaligned so that the night-time driving required the high beams, which were so badly set that I had to drive 20 mph under the speed limit when there was no traffic in front of the truck . I'd rate the equipment as seriously flawed and poorly maintained !
Picked up the truck 4 hours after originally requested time due to cancellation of original reservation that I made on November 4th. Had no call or email to follow up cancellation but got a text 3 days before pickup. Ended up getting truck at Antioch location. Requested Dolly and blankets. No dolly provided even though I saw several in there garage and only provided 6 of the two dozen blankets I asked for. Was in a hurry to pick up Car Dolly at secondary location in Concord. Did not initially check back of truck in Antioch. When I got to Concord opened the back to get a heavy whiff of chemical smell that was still on the floor. Was some sort of corrosive as it was bubbling the floor. In addition was not cleaned out because there was a thin layer of residue that I cleaned up. My boxes and furniture now smell of the chemicals. The manager at the Concord location document the condition of the van. I called the Antioch location concerning this and all they could tell me was her husband didn't check the back. Concord manager was going to document pictures and description in my file.
Longer hours definitely.
So appreciative for the guidance, accessibility, and ease! Nan made a very difficult situation a bit easier!
My issue is that I returned a truck and someone broke into it after it was already returned and dumped trash into it and stole the moving blankets. I asked for video footage of the uhaul after it was returned so they could see this was not of my doing and I was given excuses and never shown the footage. Instead, I was charged $400+ dollars for a one day rental! I will absolutely never do business here again.
The male, yard, truck check-in employee was kind and helpful.
Location was sketchy. Everyone was polite and easy process, its location just weird.
They are a family owned company and they're extremely friendly and very knowledgeable. I highly recommend them.
Very bad customer service
Drop off was too long of a wait.
Excellent customer service, not much improvements to do, you are already on it.
Poor customer service skills from help desk
I had my car window smashed, stereo stolen, and other items stolen while parked outside the Uhaul dealer. I suffered over $1,000 in theft and damage to my car. I was told that it was the first time in 26 years that it happened. I would not recommend other customers to park at this location.
Fast service; good vehicle
The after hours rental policy is terrible.
The lady was very rude at check in. When reserving, it didn't say the hours of operation. I reserved a truck for 12pm. Was running late because of moving issues. Got there at about 2 and the lady that assisted was just overall very rude. She informed me I was late, by saying â€œYOU WERE SUPPOSE TO BE HERE AT 12!â€ And throughout the whole process of checking in, very rude. Won't be coming back here again or recommending to anyone. I understand I was late, but life happens and again, online it didn't say the hours of operation when I was reserving. Learn some customer service skills.
They charge me more than my receipt I never go this place again very rood people
It not less hassle than previous experience thanks for being able to allow me doing business with you.
When we pick up the truck. The front desk is rude and is not friendly at all.
Welcoming. Well Organized. Flexible. Professional. Keep going!
at check out the web site could not be reached and it cost me $20 i will take my business elsewhere