I will never rent from an authorized U-Haul dealer again. Mileage rate was higher than expected and the worker added the SafeMove insurance without our permission and I had to contact customer service to get it removed correctly. Also tried to charge for 3Gal of gas when we returned it where it was when rented, on 1/2, this also had to be refunded as well. I will still to actual U-Haul locations in the future when I need to rent a truck again.
DEREK S
Postal Annex
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Antioch, TN 37013
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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First off, they changed my rental from a 20’ truck to a 26’ truck. Then, they did not communicate that my dollies would not be available until I signed the paperwork. On top of that, the truck was dirty on the inside. There was dirt on the floor and crumbs in the seat.
HANNAH KPostal Annex was closed so we just dropped U-Haul off and put key in drop box
JOE CExcellent customer service
JILL WMy drop-off experience was fantastic—quick, simple, and with excellent customer service!
RAHNETRA S