I’ll speak with the local branch tomorrow, but we had an issue that we called back on the day that we rented this truck for some reason. The drive safe was added to our bill when we specifically said we did not want that because Statefarm covered us to drive a 20 foot truck under our insurance policy that we currently have so I’m still waiting for my final receipt to make sure that’s been refunded
STACIE C
Arab Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arab, AL 35016
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We dropped off, no interaction
Donna CThe truck was clean. But once I started using it discovered there was roaches in the cab of truck. They got in my purse I had to throw it way. I did report to employee and she said they would report as well.
RISA MCharged me $103 fee to drop off a trailer with the truck we rented. U-Haul wanted us to drive a hr and half to another location. They said it was the closest U-Haul location. But the truck had to go to this location. Totally unfair and a scam to make extra money. I will Be talking to the field manager from U-Haul and disputing the charges…..
Jeremy bThe service was excellent she was a very polite and nice lady . Would definitely recommend Melissa
JOHN E