The worst experience. Lied to and stolen from by the staff. Also mostly no masks inside.
Moving Truck Rental in Arcata, CA at Arcata Petro Mart
Moving to or from Arcata, CA 95521? Get FREE truck rental rate quotes at Arcata Petro Mart.
Get FREE moving truck, pickup truck and cargo van rental quotes at Arcata Petro Mart
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Arcata, CA.
Cargo vans and pickup truck rentals in Arcata, CA
U-Haul cargo van rentals and pickup trucks in Arcata, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Arcata, CA 95521. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Truck was filthy, goopy stuff in the cup holders, greasy stuff all over the seats. I mean this was the most dirty uhaul truck I have ever picked up. Staff at this location also tried to charge me cleaning supplies and I had to clean the truck myself. This location is very disappointing. I highly recommend going to a main location instead.
The store was filthy. They did not follow COVID precautions. The truck was filthy. They had the wrong gas level recorded for check out. I corrected that but was concerned about being charged. Generally, the service was slow and inattentive.
I don't feel as though the truck was cleaned. In the time of Covid, if you had the pick-up location deep clean the trucks interior, I think I would have had a better time driving. I wiped everything down prior to my trip, then wore a mask and gloves. So I guess either quick interior cleans with wipes or something for guests will be great. The guy told me that these are moving fast and that Uhaul is overbooking. These trucks could be little Covid incubators if not cleaned consistently. Maybe they are and I over looked it? My truck was dusty and there was food left over from the last person. I also picked it up in a dirt lot over half a mile away from where I scheduled to pick it up.
Make sure the people completing reservations are fully trained in all U-haul policies and do not give incomplete or inaccurate information. That said, everyone I talked to was very helpful and friendly despite that.
The interior of the truck wasn't that clean, and in covid times that was a little off-putting. But I cleaned it myself and it was all good... overall great experience with uhaul, and the truck was so easy to drive!
Our truck broke down 45 minutes into a long trip. It took 4 hours to get us back on the road putting us way behind and now having to drive in the dark which we were trying to prevent. This is the third rental my husband and I have had and each one has broken down.
Great customer service. I believe the equipment was maintained as well as possible. By that I mean, it looked like all the shitty U-Haul Equipment in America was brought to that location for them to rent out. It was clean, but looked like it just finished a tour in Iraq. The site was clean, and customer service was/is top notch. But they're options for rental looked beat to shit. The place where I dropped off my truck quickly hid the truck I rented around back.
It started out great. Quick courteous service. And then halfway to my loading site I noticed the check engine light was on as well as a check gas cap light. When I called to report, I was told â€œoh yeah, that's because the last renter lost the gas cap, so it was replaced with a different one. As far as the check engine light, yeah sorry you should have it checked out...you got the insuranceâ€ Seriouly?
The van wasn't swept out and someone's tye dye rag was left in the cab.
Unfortunately the gas pumping area was closed and that might have had a impact on the overall experience. Unfortunately just a run down gross gas station with some pretty sketchy clientele hanging around. Would not go there again.
I had to go to a different location to actually get the truck, but the mobile check out process made me bring it to the original location to check it out, and I had to take it back to the other location when I was done and bring the keys back to the first location. It was very confusing and inconvenient. Dissatisfied.
Great customer service for pick up and drop off both. Friendly and helpful.
Nothing that I can think of. The service was quick and walked out with a truck in under 15 minutes. Turning in truck was even easier and was out in 5.
Couldn't have been easier. Made today much easier
When i had to exchange a broken defective truck for one that worked- the gas station employee had no training in how to help me at all. Management should have come to location to assist if the employee was that confused. It took hours to sort out. Also management never signed my original insurance form and the replacement truck was very dirty.
Awesome truck and easy rental and return experience. A+. Thank you.
It's always a pleasure renting your trucks. John was pleasant,thoro,and clear. Thank you agian for your rental.
My experience was terrible. The shopkeep left to go home and locked the door as I got there. Then the next shift person didnt come until 30 minutes later. Then the shopkeep refused to use my gift card because he did not know how, and he messed up my return location. I would rethink how uhaul runs this location.
Quick pick up and drop off. Well done
Have someone that doesn't yell at their customers. Inappropriate, unprofessional, rude, and uncalled for.
Give a vehicle with a good alignment and good tires next time.
this is more of an issue with u-haul rather than the location itself. I was shoe-horned into purchasing a more expensive vehicle because the one i reserved (that was available at time of reservation) was not available. u-haul would NOT honor the original cost and made me upgrade in order to continue with my scheduled moving plans. terrible business etiquette.
This location is primarily a gas station. Customer service was interrupted by people buying gas and snacks and drinks. The attendant was friendly, courteous, and knoledgeable, but the time it took to complete the transaction took longer.
The customer service skills ,the manager/owner of the store was a liar and he didn't even correctly work the process of renting the UHaul