Truck was filthy, goopy stuff in the cup holders, greasy stuff all over the seats. I mean this was the most dirty uhaul truck I have ever picked up. Staff at this location also tried to charge me cleaning supplies and I had to clean the truck myself. This location is very disappointing. I highly recommend going to a main location instead.
Trailer Rental & Towing in Arcata, CA at Arcata Petro Mart
Moving to or from Arcata, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Arcata, CA 95521 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Arcata, CA
Cargo trailers in Arcata, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Arcata Petro Mart!
Utility trailers are perfect for towing large or oversize cargo in Arcata, CA 95521. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Arcata Petro Mart provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Arcata, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Arcata, CA online today!
Trailer and Towing Supplies
The store was filthy. They did not follow COVID precautions. The truck was filthy. They had the wrong gas level recorded for check out. I corrected that but was concerned about being charged. Generally, the service was slow and inattentive.
I don't feel as though the truck was cleaned. In the time of Covid, if you had the pick-up location deep clean the trucks interior, I think I would have had a better time driving. I wiped everything down prior to my trip, then wore a mask and gloves. So I guess either quick interior cleans with wipes or something for guests will be great. The guy told me that these are moving fast and that Uhaul is overbooking. These trucks could be little Covid incubators if not cleaned consistently. Maybe they are and I over looked it? My truck was dusty and there was food left over from the last person. I also picked it up in a dirt lot over half a mile away from where I scheduled to pick it up.
Make sure the people completing reservations are fully trained in all U-haul policies and do not give incomplete or inaccurate information. That said, everyone I talked to was very helpful and friendly despite that.
The interior of the truck wasn't that clean, and in covid times that was a little off-putting. But I cleaned it myself and it was all good... overall great experience with uhaul, and the truck was so easy to drive!
Our truck broke down 45 minutes into a long trip. It took 4 hours to get us back on the road putting us way behind and now having to drive in the dark which we were trying to prevent. This is the third rental my husband and I have had and each one has broken down.
Great customer service. I believe the equipment was maintained as well as possible. By that I mean, it looked like all the shitty U-Haul Equipment in America was brought to that location for them to rent out. It was clean, but looked like it just finished a tour in Iraq. The site was clean, and customer service was/is top notch. But they're options for rental looked beat to shit. The place where I dropped off my truck quickly hid the truck I rented around back.
It started out great. Quick courteous service. And then halfway to my loading site I noticed the check engine light was on as well as a check gas cap light. When I called to report, I was told â€œoh yeah, that's because the last renter lost the gas cap, so it was replaced with a different one. As far as the check engine light, yeah sorry you should have it checked out...you got the insuranceâ€ Seriouly?
The van wasn't swept out and someone's tye dye rag was left in the cab.
Unfortunately the gas pumping area was closed and that might have had a impact on the overall experience. Unfortunately just a run down gross gas station with some pretty sketchy clientele hanging around. Would not go there again.
I had to go to a different location to actually get the truck, but the mobile check out process made me bring it to the original location to check it out, and I had to take it back to the other location when I was done and bring the keys back to the first location. It was very confusing and inconvenient. Dissatisfied.
Great customer service for pick up and drop off both. Friendly and helpful.
Nothing that I can think of. The service was quick and walked out with a truck in under 15 minutes. Turning in truck was even easier and was out in 5.
Couldn't have been easier. Made today much easier
When i had to exchange a broken defective truck for one that worked- the gas station employee had no training in how to help me at all. Management should have come to location to assist if the employee was that confused. It took hours to sort out. Also management never signed my original insurance form and the replacement truck was very dirty.
Awesome truck and easy rental and return experience. A+. Thank you.
It's always a pleasure renting your trucks. John was pleasant,thoro,and clear. Thank you agian for your rental.
My experience was terrible. The shopkeep left to go home and locked the door as I got there. Then the next shift person didnt come until 30 minutes later. Then the shopkeep refused to use my gift card because he did not know how, and he messed up my return location. I would rethink how uhaul runs this location.
Quick pick up and drop off. Well done
Have someone that doesn't yell at their customers. Inappropriate, unprofessional, rude, and uncalled for.
Give a vehicle with a good alignment and good tires next time.
this is more of an issue with u-haul rather than the location itself. I was shoe-horned into purchasing a more expensive vehicle because the one i reserved (that was available at time of reservation) was not available. u-haul would NOT honor the original cost and made me upgrade in order to continue with my scheduled moving plans. terrible business etiquette.
This location is primarily a gas station. Customer service was interrupted by people buying gas and snacks and drinks. The attendant was friendly, courteous, and knoledgeable, but the time it took to complete the transaction took longer.
The customer service skills ,the manager/owner of the store was a liar and he didn't even correctly work the process of renting the UHaul
Very helpful and friendly staff; very convenient locationâ€” a good place to rent a truck.