Great experience. No problems at all!
DAVID P
Eagle Auto Center LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arkansas City, KS 67005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck was clean and worked great for our move. Mobile pick-up was super easy to use. I am not one to leave bad reviews but I feel this is necessary for future customers. I scheduled this pick-up several weeks in advance and my pick-up location was changed at the last minute (even though they had a large supply of trucks available). The additional equipment I originally requested and needed was deleted from my order after getting a confirmation call the day before stating it was ready to go. I had no warning or phone call explaining this. I had to call the location 15 minutes prior to them closing when I happened to notice it was not on my receipt anymore and was told it's out of stock so it won't be in the truck. They didn't offer assistance or even try to contact a different location to have it brought in before I arrived. I had to find one with in stock items further away and pick it up separately. It felt like the customer service could be highly improved at this location and it felt like the girl I talked to didn't have a clue what was going on. It was very stressful and unappreciated. I hope it improves in the future.
Amanda KGive this location more units. I only needed a van. However I was told this location is unable to get vans. Even if a customer tries to order them online like I did.
CAROL BLoved the customer service they are always so friendly and helpful
TWILA LNothing
SANDRA S