I would only suggest that the location have a representative do a "walk around" vehicle inspection with the customer before & after the rental. I took pre-trip pictures of slight damage on the truck (Scratches from tree branches I'd guess, a minor dent in the door) to protect myself from any disputes but I did so unilaterally. I would note that I visit this location frequently so that was probably a factor.Thomas S.
Houskas Ace Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Arnold, MO 63010
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- 4.5 Average Customer Rating
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I wish there was a way to better measure the gas tank contents. We added 7 gallons of gasoline but drove only 17 (seventeen) miles. Obviously the gas gauge showing full at the beginning of our rental was off by a lot.William K.
Pick up process was smooth and straightforward. Staff clearly explained everything.Eric N.
You should provide instructions for pick up. I did not have any instructions, and was not sure what to do after checking in.Karen T.
Very misleading info, I called ahead and was told $1.00/mile, when I returned truck, was then told I'm being charged $1.29/ mile for â€œweekend rateâ€ryan P.