Requires mobile checkout and the cell service is spotty at best. I had a hard fine checking in and out, and almost couldn't check in at all due to the bad cell service.Christian S.
Moving Truck Rental in Ashland, MA at A-1 Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Ashland, MA 01721
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Was unable to provide pictures of drop off.Carol J.
Jeff runs a good business and the truck was clean and easy to drive. Would recommend this location to anyone.Peter S.
The truck was not clean... the location I selected wasn't available, the app was broken and did not allow me to pick up the truck via the app, and there was no one at the location to switch to in person pick for the reservation either. App was very glitchy and took a very long time to check in because it kept freezing!Lara A.
First time using mobile pickup and this location. So easy. Loved. Will use again!Brittany B.
Needs better signage to inform a customer what to do when picking up on off-hours (i.e. the weekends) seemed to cause confusion for myself and another customer at the same time. When you get there on the weekend you have to either call U-Haul or use the website to get a key code from a lock box. The mobile app requires way too many details and pictures and due to very poor cell reception service at the location it frequently timed out forcing me to start over, this extra steps ate into approximately 20 minutes of my 4 hr rental time period. Would suggest calling the U-Haul number next time as it was faster for the other customer.Brian L.
When I arrived the facility was closed. I had no idea I signed up for self serve. . It was advertised as $19:99. When I dropped off the van I was charged a $20 â€˜convenience' fee. All in all, for 2 hours I was charged $90. The steering wheel was sticky. I'm not at all happy with U-Haul!!Sara C.
Truck had clearly x-marked labeled damages on it. Had great difficulty accessing online check in procedures. No one available at office to assist. Once we phone called for help, we were passed to 3 different people. Hour late for scheduled move. Then the battery was dead and had to get jumper cables from our car to charge truck. A Murphy's Law move, but it's now done!! I've used uhaul in the past with no issues.David F.
Excellent service. Couldn't be more pleased . Worked with me for keeping it longer. Excellent customer service will 100% use this location from here on out for rentals..Beth W.
I didn't receive the furniture pads and dolly, but I believe that this was probably due to the fact the truck I was suppose to receive was going to be late, and UHaul had to find another truck. You may need to update the system so that customers are not charged for accessories that are not able to be included in an updated order. thanks!Stephen R.
The only place around that actually had a cargo van in stock. Nice people and good serviceRichard S.
The owner was outstandingTIM C.
Battery dead the day after pick up Engine light came on after driving 85 miles Oil life was less than 30 percent The hood release was jammed and needed WD 40 Horrid experienceCharlene G.
The man who rented this was lovely and very understanding. I drove a distance to be able to rent from him so I ended up a few minutes later than I had hoped but he was fantastic. I would 10/10 recommend this location to someone in the area.JENNIFER B.
Nothing there perfect.SCOT B.
Excelente Service!!!! Thanks So Much FrediIt was nice to meet you have a great day bye-byemaria M.
You guys are excellentTYSHA T.
No option to decline damage coverage.JOHN K.
Chrhed me for a hand truck that was actually in the way. STOP nockle and diming customers. It.wont fare well on social media. I'll get my money back there.David L.
I used my credit card to reserve my nephew was driver they charged his credit card n ou t sure about mine yet. That's confusing but other than that very good experienceMichael F.
This was an excellent experience with a very friendly agent.michael H.
The Owner was very helpful in connecting me and making sure all was in good shape. Thank you!Charles G.
Great service.a gentleman.EUNICE B.
Explain that dollys ordered cannot be included in the order instead of surprising customers at time of pickup.Daniel T.
I have been going to this location for more than 10 years, hard to beat.Moritz E.