Customer Reviews for A-1 Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A-1 Automotive

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John M. on

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MICHELLE BAZIN D. on

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Perfect

Phillip S. on

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A-1 Automotive did a terrific job for U-Haul on a busy Labor Day moving weekend. U-Haul themselves somehow messed up my van reservation at this busy time, but the A-1 Automotive manager and his U-Haul contact came to the rescue and resolved it for me at pickup time. Thank you!

jarrett H. on

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Dmitriy N. on

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Bradley P. on

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Scott B. on

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Sasson P. on

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Christine F. on

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Hung Y. on

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Amy S. on

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Brian C. on

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Amy B. on

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susan N. on

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Michael B. on

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Therese S. on

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Online reservation scheduled this location for Saturday pick-up. This location is NOT open all day Saturday. The location was excellent working with us, but if I had not called to check with the location I would have arrived on Saturday and not been able to pick up the unit. The door cable on the loading door was misaligned when we licked up the truck, and when we finished we were not able to completely close the door. Also the steering and alignment on this vehicle needs serious attention!

sarah D. on

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The pick up location and manager was top notch! He saved a botched U-hual experience with the call center - I showed up and there was NO truck for me! But this manager - was kind and thoughtful. He saved my day after I lost confidence in this company.

Brian C. on

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gilbert S. on

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James B. on

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Charles T. on

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The owner/Uhaul contact was very accomodating to assist me with ensuring I was able to acquire my rental trailer for this move.

Michelle S. on

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Stephanie D. on

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Super friendly and another quick transaction.

John A. on

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Karen M. on

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Jeffrey was very kind, very professional, and very helpful. He was a delight to work with as well as his co-workers.

Walter B. on

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Quick friendly service , dependable equiptment

srinivas V. on

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self service is very tuff

Paul W. on

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I was misguided to a completely different location than I had originally booked/planned for. I was not told about this change of plans until I logged onto the website as I was calling my uber to the pick up location. I specifically chose that I did not want a location with self pick up as it was my first time using uhaul, but of course they sent me to a store that was closed on Saturday’s. Upon arrival I was forced to check myself in which took another 45 minutes due to untimely responses from staff. I was supposed to pick up my truck by 11, but due to an unprecedented change in pick up location and untimely responses, I wasted an hour of my booked time. I am very unhappy with their service.

Stephen B. on

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Does not offer boxes or other packing materials and does not take back un-used boxes so means I need to make another trip to a UHaul Center - this is not advertised on site

Jean E. on

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Nina R. on

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natig M. on

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Great location very friendly and helpful personal.