This is a self serve location so you won’t have a problem if you are an experienced U-Haul customer. I don’t recommend self serve to the U-Haul novice since you need to be familiar with all of the details to make the transaction go smoothly.
JOHN R
Al's Old Fashioned Hand Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashland, OR 97520
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Terrible location, as cell service is spotty and to do a mobile pick up, you must have service. Did not provide equipment inside uhaul rear. I had to question whether I was allowed to take the dolly the last person left out that still have boxes on it. Location stated open til 7. However, the location does not actually have a store front or humans to interact with. The mobile pick up process was timely, needed contacts to answer phone to verify me. Strange process. This mind you was after uhaul switched my original pick up location to a location completely opposite of what I asked for, and then was still going yo charge me for the extra mileage and gas. At the location uhual switched me to last minute also wS going to charge me almost hundred more for deposit. Uhual in general needs ti fix the customer service and consistency of price and pick up locations to match what the customer initially reserved. Very poor experience, will probably pay more to go through home depot or some other truck service next time. Wasted hours of my reservation day trying to figure out where my location was moved and then figuring out where to get a new truck at a location nearer me. I only got one load bc of the day I had planned for moving was spent figuring out the uhual situation. Rating never again.
Robin BThe automated process was lengthy and complicated. Way too many hoops to jump through.
Deborah RUhaul software and app was glitch filled and complicated. Spent 40 minutes poking at my phone trying to get the key code. Once finally got code, the actual lock mechanism was extremely difficult to physically operate. Almost gave up trying to open.
Roy FNever talked to anyone there. Dropped off online
SCOTT W