The reservation was made online and the option was given to pickup the vehicle at the facility or virtual. I choose to pickup the vehicle in person as this would be during normal business hours. I also checked in online to save time in the morning and therefore elected to skip the phone app. However at checkin the process was switched to virtual and a frustrating half hour was spent trying to get a photo of my license uploaded. The vehicle was nearly empty of fuel, however mechanically was fine. Upon return, the process was again virtual and I was unable to load the requested photos. Luckily a person came to complete the checkout.
DONALD R
Midgard Self Storage Athens GA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Athens, GA 30605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Offer unlimited miles
ELLEN CThe inside of the truck had red mud on both the drivers and passengers side. Everything else was fine with the truck.
Amy CMore signage should indicate that a virtual manager operates the site. Some people prefer to interact with someone in person. The cargo van I rented was dirty at the back. However, the business place was clean and well organized. I would suggest having someone in person if people feel uncomfortable with the virtual manager.
Nichelle JWhen booking this rental, I specifically asked for an in-person pickup. It ended up being a virtual pick up that was slow because of the app. It was a total pain.
Taylor V