This was a horrible experience and this particular site should be shut down because it’s ran so poorly
Latrice k
Exquisite Scrubs LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30315
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Customer Reviews
- 2.5 Average Customer Rating
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I was charged $20 for after hours fees when it was returned after 3 hours of use at 1:45-2pm and they can check their cameras also they charged me $9 for gas when I didn’t use much gas and put $5 in and the gauge was not where they said it was and I have pics!
JOHNATHAN EThe location is actually a parking lot with an identifiable run down building and not a scrub store with hours of operations to get assistance with anything real time like the listing states. The address navigates to a home on google maps making it somewhat difficult to find or identify with the satellite pics provided in comparison to the pictures advertised. The customer care experience I received with trying to check out after 3+ hours being parked waiting on the truck in the parking lot was the inconvenience that I was not banking on. U-Haul failed again and after several attempts to reach management I’ve still yet to be assisted
Phaye KThe van was DISGUSTING. Dog hair ALL OVER and nasty dirty. (I have pictures.) The place looks abandoned and nobody is taking care of the place. The lady on the phone was very nice though once I figured out that nobody is physically on site.
Monique Sthe return process was a headache it took 2 hours to upload the pics
AARON N