Poor customer service and communication
Naquela P
Corner Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita, KS 67226
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Customer Reviews
- 3.0 Average Customer Rating
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MIchael RI didn't receive my moving pads and they were supposed to refund me my money for them, but never did.
Adrienne NMy one small gripe was I was charged for moving pads but there were no moving pads in the truck. I was told to get a refund afterwards but the gentlemen didn’t know how to grant the refund. Otherwise, it was a good experience. It was a gas station- it was a very meat and potatoes operation.
Joel SMake sure tank is full. I was told the gas tank was full so I should bring it back full as well. I traveled a total of 15 miles (7.4. miles each way) during my rental usage , yet when I filled up the truck (upon returning), it took 5.3 gallons to fill up, so my conclusion is that the gas tank WAS NOT FULL, or the tank has a leak, or this vehicle (small truck) gets 3 miles to the gallon.
Robert p