I wish things did not rely so heavily on an app. Calling in took a long time and the person there was using a pen and paper to take card info which was already in your system. Which caused confusion because the card he took was different than the one on file that should have been charged. Also the truck had less than a quarter tank of gas in it. I think a better policy is that trucks should always have a full tank of gas and be returned with full tank of gas. Especially with gas at 4.50 a gallon right now. Let’s just say U-Haul came out ahead.
Bernice S
Heritage Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburndale, WI 54412
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How U-Haul Reviews WorkGreat guy and company to work with!
Country BExcellent customer service and support went above and beyond to service us .
Kenin VOur experience went really well and easy.
Penny SWe rented an enclosed trailer on March 24th. They were very professional and friendly. Great location and easy pick up process. Owner and staff are very responsive to questions and helping if needed. Thank you!
JENNIFER S