Moving Truck Rental in Aurora, CO at U-Haul Moving & Storage at South Havana

5867 reviews

615 S Havana St   Aurora, CO 80012

(303) 340-3070

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(303) 340-3070

615 S Havana St
Aurora, CO 80012

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Aurora, CO 80012

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

5867 reviews

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Write a review
Rating:
5.0

The staff were great and accommodating.

Janelle B. 
Rating:
5.0

Service was great and waiting time was less than 10 mins.

FRANCINE H. 
Rating:
5.0

Smooth and hassle free!

FRANK P. 
Rating:
5.0

I made my reservation on 4/23/2021 for a 26' truck at a rate of $800. When I was told the truck was not available that I had to drive to Aurora, I was told the rate was $959. I asked about and was told the rate changes daily. The rate at the time of reservation should be the rate I pay. How do I apply for a partial refund?

WILLIAM H. 
Rating:
5.0

Joel was awesome he helped me so much and made me feel so at ease about my rental. This stores service overall was above and beyond, thank you for a nice and easy moving day.

MORGAN S. 
Rating:
4.0

Could not get the online check in to work, was very confusing. Ended up checking in- in person.

ALLYN H. 
Rating:
5.0

The truck had low tire pressure and it blocked the odometer. So the final reading came up to 200 miles for a 38 mile total move out of storage to our new office. Fortunately that was adjusted. Also my brother got all the emails for my reservation and rental so be aware that he thinks either uhaul or me were trying to steal his identity. Since I haven't talked to him since he moved to Texas 4 years ago by uhaul I thought it odd.

JOHN L. 
Rating:
4.0

We were sent to 1801 S Havana Street and tried to do app to check out for 1/2 hour The app then told us to to go to 615 S Havana. No Uhaul employee had showed up at the 1801 location and we left at 9:15AM. This was not a pleasant experience. We lost an hour of time in the process.

EDWARD L. 
Rating:
4.0

Pickup bed was dirty when I picked it up but I was not charged for it. Display read "Low Battery" but no mechanical issues during the time I rented the truck.

ROBERT C. 
Rating:
5.0

The agent that checked me in and also checked me on return was very professional,friendly and knew her job well. This is why the excellent rating.

JOSEPH M. 
Rating:
1.0

Never got my payment they just took the money off my card with out telling me how much I owe.

Taraja H. 
Rating:
4.0

The location was fine. The personnel on both the phone (Denver area) and at the site were polite and helpful. The only problem I had was with equipment supply. For a couple of hours, I was told that I would need to drive 6 hrs round trip to get a truck before being redirected to somewhere closer. I still had to drive an hour round trip to get the tow dolly. I was given credit for the additional miles, but I was not offered a discount for the inconvenience.

JEREMY T. 
Rating:
1.0

Took in my 2019 escape in to get a tow hitch. Set up a appointment the day before. I showed up and they couldn't find my appointment. The manager Rick said we will what we can do. Took in my car to the bay and put it on the rack before I left thought ok. 7 hrs later they said it was done. Went to pick up another trailer from another u-haul company and found out they wired my car wrong. Took it back to the u haul that installed everything and Rick gave my mom a aditude because we need it fix that day. Again they took the car to their bay and started working on it right away. Didnt bother to call us when they finished it again. Only reason I knew it was done was because I showed up and asked for my vehicle. Then to top it off they wired it up wrong again and the wire harness was pulled out because of road and how they placed it on my vehicle. Now I'm stuck waiting at another U-haul in washington been waiting to get another wire harness put on. Been waiting for more then 3 hrs to get back on the road

JUAN F. 
Rating:
2.0

Their rule about having to phone someone you know before renting a truck so that you won't steal the truck from them is juvenile and incredibly patronizing. That's what they pay insurance premiums for. And they don't tell you this until you're there to pick up the vehicle they let you reserve without telling you that someone will have to “vouch” for you or they won't let you use the vehicle. I got there during lunch as scheduled and my friends are busy and not aware that I would need them to be by their phones so UHaul could “check” with them if they thought it was ok to let me pay them to use their vehicle and not steal it. How insulting! Next time I will know that UHaul requires this and will go rent elsewhere.

Lisa T. 
Rating:
5.0

Very polite,very friendly,easy to work with!:)

JILL S. 
Rating:
1.0

I returned my truck over a month ago and they called me today asking if I needed more time with it.... charged extra money to card etc. How this even happens is beyond me. On top of all this, they had problems with their system when I was picking up my truck. Waited for about an hour with a single person in front of me. The guy had the nerve to yell that their system was down and we should leave if we didn't want a long wait. Not a single apology. Just. Pay the extra money and go to penske.

susan F. 
Rating:
2.0

Computer system was down, so promised no-contact rental was a disaster. Counter employees were inattentive and preoccupied helping someone they seemed to be friends with. Took a call during the middle of my service while other employees sat. Customer service was not their focus.

Ronald O. 
Rating:
3.0

This was not the location that I originally wanted to go to. This was an extra 20 minutes away from my apartment. The staff at this location was great and very friendly. The truck smelt like marijuana but other than that it was clean.

JAMES M. 
Rating:
4.0

Very helpful and courteous. The location to pickup was really far away from us - 180 miles to get the truck and 180 miles back to get it loaded.

KEITH C. 
Rating:
3.0

Ended up getting charge way more money then the originally said and no one explained why.

LUIS R. 
Rating:
5.0

I have used this location multiple times in the last year and I'm always pleased with the service and availability. I strongly suggest using this Uhaul location.

John P. 
Rating:
2.0

So I rented the truck for a move, but due to the movers not showing up. I didn't need it. And I returned it only drove it 4 miles and I got charged full price.😡

EARL B. 
Rating:
5.0

Naomi is awesome!

TRAVIS B. 
Rating:
1.0

I was able to book a location online that was less than half a mile from my house. Then I received an email saying the pick-up location had been changed to this location 5 miles from my house, which was not only an inconvenience but also added to the mileage costs I had to pay. When I showed up, I was asked for a secondary contact and then told that person needed to be contacted in order to confirm their information immediately. I don't understand why that couldn't be handled when I made the reservation rather than taking valuable time from my wife and me on our moving day, for which we had a tightly packed schedule. Additionally, I had reserved a furniture dolly, which the site did not have available at the time I arrived. When returning the truck to U-Haul, I was behind several other returns yet was told I should leave the truck running and the attendant would get to it after taking care of the returns in front of me; that lends itself to my fuel level being lower than what I returned it at and is also terrible for the environment if it's occurring regularly. Overall, it was a terrible experience and I wish I had used a different location.

CORY G. 
Rating:
4.0

Did not check in blankets that were in the trailer when returned.

Mark H. 
No reviews have been submitted for this location.

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