Excellent customer service friendly knowledgeable a cut above.
Moving Truck Rental in Aurora, IL at U-Haul Moving & Storage of Fox Valley
Moving to or from Aurora, IL 60504? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Fox Valley.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Fox Valley
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Aurora, IL.
Cargo vans and pickup truck rentals in Aurora, IL
U-Haul cargo van rentals and pickup trucks in Aurora, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Aurora, IL 60504. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The truck had over 150,000 miles on it. The steering was so loose I was afraid to take it on the interstate. Everything else was OK.
The small truck got 6 miles to the gallon. Unbelievable
Desk attendant was short and rude. She took and a photo of my drivers license with her personal phone, when I questioned it she said â€œcompany policy, nothing I can do about itâ€ I almost walked out! The truck was a major issue. I have CDL license and drive 6 days a week. The steering wheel went left and the truck pulled hard left hard on straight away. When i told the staff at the return, he drove it around s the building (4 left turns) he said it was fine. WRING! Wrong! Wrong! Your company can deal with a death lawsuit, thank god I dont have too now that I returned it. Overall. I wonâ€™t get another truck from UHaul again.
Very easy process, and friendly staff!
Very courteous in a timely manner.
nice equipment and service was exceptional - thank you!
Yasmine was very professional, friendly and provided excellent customer service. She was patient in answering all of my questions to my satisfaction. Yasmine is definitely a Role Model for other Public Storage employees.
Employees were very friendly and helpful
Great Customer Service from entire staff
Truck had check engine light on, and when I turned if off after I parked, I could not start the truck again, I had to call the roadside assistance for UHAUL and wait for more than an hour to get a battery jump to return the truck to the rental location.
Your policy of charging for the miles and fuel on top of the Rate of 20 makes it way too expensive. In the past, I do not think the mileage fees was there. Due to this reason, this deal is way too expensive for short duration rentals and so I would think twice before I rent out the van again. I ended up paying 60 dollars for a 3 hour and 25 miles rental which is not that reasonable. I am happy to discuss this further.
They were quick, efficient, & well stocked for our needs. Thank you!
The truck itself was exceptionally clean. It smelled...good, or at least like cleaning product. Not that it's ever been dirty before (I've rented several times from this location) but this most recent experience was on another level. If I need to rent a truck, this is the place to go - no question.
The 24/7 key drop box is not very well marked. The big poster explaning the after hour return is above a lock box that can't be accessed. I finally found the key drop in one of the bat doors. Maybe better markings would help.
So far so good!!
I highly recommend Fox Valley U-Haul. We unloaded our car off a trailer there with their help and returned the trailer and truck there. Great customer service!
My experience at the actual location was great. I had issues with the app -- unable to upload photos to the app while picking up the vehicle. I also waited on hold for over 55 minutes for the U-Haul 1-800 number. Again, no issues with pick-up or drop-off at the actual physical location but the app and the 1-800 number were unsatisfactory.
Employ more staff to assist customers.
Rented a 6x12 moving trailer to move some items out of state. The trailer had lot of previous damage. Asked for a better trailer, none on hand. So I took it. I live only 5 minutes away from the U-haul dealer. One of the tires had a nail in the tread and only 10 psi. Another tire was worn pass the legal limit. Check this with my tread depth gauge. I then called the dealer back, was told to call 1 800 Go U-Haul. Also one fender light was out, and the rear door locking mechanism was missing a bolt. A few zip tie straps were used to hold the mechanism together. Waited 1 1/2 hours for a tire service truck. Both tires were replaced. I informed the U-haul dealer where I dropped it off about all these issues. After all of these issues , it would be nice to get the extra insurance I paid for back since I had such a bad a experience with the rental. I have rented in the past, and never had this many problems.
I rented a 5 x 8 trailer on January 17th, It was a one way rental going from Illinois to Texas. I noticed the chains to hitch from the trailer to the car was extremely rusty. I stopped a gas station and a guy at a pump next to me pointed out how low to chain was hanging and rubbing the ground. At another gas station 200+miles later after 1:00am, I saw the chain had broken apart into 2 pieces (I took pics). It placed me in an unsafe situation. I continued to drive now experiencing anxiety because I didn't know if it the trailer would become unattached from my vehicle causing me to crash or flip. Hours later, we dropped the trailer off at the Lewisville, Tx location. I saw on the closeout receipt that they charged me $20.00 after hour drop off fee. This was absolutely a distasteful action, since the broken chain should have been the focus. Also the Aurora Illinois location never explained to me the after hours process at the time of rental pick-up. I want a portion of my rental fee to be refunded back to my credit card as soon as possible. I have a rented from Uhaul in the past, to include one-way travels and this has never happened before. Also when asked if they will delete my driverâ€™s license photo ID, after the contract is closed, the Aurora, Illinois representative told me â€œNo, it stays in our system, just in case something criminal was to happen in our rentals, the police can access the information of who was driving it.â€ I find that response very accusatory and offensive. This was an extremely all around bad experience.
The truck I rented was clean but the drivers door does not close well and the nob on the window level pops off with any little push on it. Also the other frustration was I put the order in online but none of my information transferred over where I could just go and pick up the truck and the bag yes I rented. The gentleman who helped me at the counter was wonderful as was the gentleman who prepped the truck. He ensured the back door was not frozen shut and cleared ice off of the ledge for me as well. Customer service was great with the two men I dealt with but I was not happy with the online portion of the rental.
Friendly, efficient & professional.
Being able to find the key drop off for after hours
Truck return easy and quick. Nice experience.