Trailer Rental & Towing in Aurora, IL at U-Haul Moving & Storage of Fox Valley

4126 reviews

195 S Rte 59   Aurora, IL 60504
(SW corner of Route 59 and Ogden)

(630) 820-0322

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(630) 820-0322

195 S Rte 59
Aurora, IL 60504
(SW corner of Route 59 and Ogden)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Aurora, IL 60504

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

4126 reviews

Let us know what you think.
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Write a review
Rating:
5.0

The app to check in / out was not working properly for taking photos. I had my permissions on to take them, but the app wouldn't let me. Luckily for check in, the office was still open, however for check out, it was closed and we were lucky the website worked and allowed photos of the return. Not sure how we would have completed the return process otherwise. Please let corporate know the app is not good and needs to actually be working for the self check in/out process to be worth it.

ANASTASIA B. 
Rating:
4.0

I was very happy with the entire process from reservation to pick up to drop off, it went very smooth.

GARY D. 
Rating:
3.0

Extremely rude cashier/customer service at Naperville Fox Vally location. Unclear on where to park/ what was included on truck ( we ended up paying for a furniture pad box we didn't need).

BRIAN B. 
Rating:
5.0

It seems its not well maintained.. for only 10 mile.. it took 3 galon gas which is too much for 10 feet truck.

MITULKUMAR K. 
Rating:
5.0

Have equipment CLOSER to my location, as I ordered it approx. 3 weeks in advance !!.

Brian S. 
Rating:
5.0

The person who helped me was a 10 of 10. Excellent. Thank you

JOHN M. 
Rating:
5.0

Keep doing what you are doing will good enough thanks much appreciate

JERRY F. 
Rating:
5.0

Excellent customer service. Sandra was very accommodating.

MAGIE W. 
Rating:
5.0

The manager is very sharp

JACK M. 
Rating:
4.0

Engine seemed to have problems, mobile checkout was difficult to access, would not find my location, should allow pictures taken to uploaded rather than taking pictures( especially since it was raining hard at that point)

THOMAS N. 
Rating:
5.0

Great experience, Tammy was terrific from to finish. She made the pickup of truck easy and return team finish the experience just as friendly. Well done!

TERRY D. 
Rating:
5.0

Nothing Excellent Customer service! Sandra was outstanding. Thank you!

MAGIE W. 
Rating:
5.0

Great place to rent from. Good crew and very helpfull!

JOHN L. 
Rating:
5.0

Well staffed. Knowledgeable and personal staff as well. Equipment always clean. Would recommend using this location if you need a rental vehicle.

MICHAEL C. 
Rating:
4.0

Everything went smoothly from online check in to picking the truck up to the return of the truck. The only thing I can say that needs improvement was the young man who checked us in was all business no “ hello” , “ thank you” etc. Good customer service is always appreciated.

Frank B. 
Rating:
5.0

Wonderfully smooth and easy. Love the app, no touch, simple pickup and drop-off.

DAN A. 
Rating:
4.0

The location and staff I interacted with were great and very helpful. My experience with the U-haul app was abysmal. I tried to use it to pickup and drop off the truck I had rented and despite have all the proper permissions, the app would not use my camera. When picking up, I was able to get help from the location attendants, but when dropping off after hours, I had to use the web browser on my phone. The website was able to use my camera, but was incredibly slow and broken. The entire process of using the app or website was incredibly frustrating and ended up wasting almost an hour of my time at the end of an already long day. Until the technology side of the process is made usable, I will not recommend U-haul to others.

NATHANIEL G. 
Rating:
5.0

James was great!

John Z. 
Rating:
5.0

Thanks you !

Carlos B. 
Rating:
5.0

nicest, most friendly, knowledgeable staff!

JOHN M. 
Rating:
5.0

Great experience!! Easy reservation online. Very quick. Pick up was quick and hassle free,the agent was knowledgeable and very nice he made my experience smooth. The return was fast and super convenient. I didn't have to fill out any paperwork. I will definitely do this again. Thank you

Leticia R. 
Rating:
5.0

Very big operation. Lots of equipment. Great employee work there. Starbucks while you check in.

JEFFERY W. 
Rating:
5.0

Always great ... On a scale of one to five they are a 15.always such great services

STEPHEN S. 
Rating:
5.0

This is a great location. Extremely quick and efficient. I have used them for a trailer a few times now and each time they do a great job! Keep up the great work!

CHRISTOPHER N. 
Rating:
5.0

Have more help at the front desk on weekends.

TIMOTHY S. 
No reviews have been submitted for this location.

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