I needed up not even getting to use the truck. Because pick-up was delayed due to no one answering of picking up in time I lost my time slot on the items I intended to move with the U-haul and had to just return it right back. So I basically lost my money.
Charisma T
Citywide Apartment Locators
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I went 12 miles with the small truck, and returned it within 4 hours of pickup. They charged me for 125 miles. What should have been around a $45 total, now $192 was charged to my card. Now I have to jump through ALL the hoops to get it fixed! Need I say more?
MICHAEL MTruck was great. It was clean, drove smooth, and was easy to check in and out via the app.
ALEX CReally cannot rate this facility good or otherwise as it was closed when we arrived. It does make me rate it to be able to submit this review. It was not very clear as to where to park the U-Haul truck in the instructions. We found the overnight dropbox on the side of the house so that made it easy to drop off the key. We did not interact with any personnel as it was closed.
MARIA LI was not expecting to spend 15-20 minutes on the app before I could get the truck. It was very frustrating. I had already uploadedy license and had to do it again-also frustrating.
GINA E