Everything went smoothly. Thank you for your friendliness
Moving Truck Rental in Austin, TX at U-Haul Moving & Storage at Ben White
Moving to or from Austin, TX 78704? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Ben White.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Ben White
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Austin, TX.
Cargo vans and pickup truck rentals in Austin, TX
U-Haul cargo van rentals and pickup trucks in Austin, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Austin, TX 78704. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The person helping me at the front counter was rude to me.
Always have what you need available. Staff are fast, friendly and informative.
It was very difficult to return equipment after hours. I had trouble find the drop box for the key, and the app/website kept crashing when trying to complete the drop off process. I had to re-enter information take submit photos 5 times in order to complete the drop-off.
Nice experience here.
The USB ports did not work :(
I've rented from this location twice. My counter experience was terrible both times. I used self check in to keep safe and for convenience, however at this location it is neither. After looking for vehicles that were listed in wrong locations, I then had to wait both times at least 20 minutes at the â€œsideâ€ counter for my keys which completely defeats the purpose of safe socially distant check in. Both times the people were dismissive and rude. Either the self check in process should work differently or this store needs a reminder of procedures related to COVID. I never leave bad reviews, but I've now had the same experience twice. Thanks and I hope procedure and service improves at this location.
Thanks for great service!
I had a scheduled mover/trucks from a different company flake out on me 30 minutes before they were supposed to arrive. This location not only hooked me up with a truck at a moments notice but also gave advice and tips and it ended up costing less than my original plan.
The lady that helped me at the front desk was very accommodating.
I have used this location multiple times to rent motorcycle trailers and have always been treated well. That's why I keep coming back.
I can't imagine what you could do to make it better. Everyone was so helpful and courteous, and very mindful of social distancing. I tried to use the contactless app, and failed. User error, I'm sure. They made it very easy and very safe to do an in person pick up and drop off.
Thankful I came to this location. Like I told the GM, the Slaughter/35 store needs to learn from this store. I was acknowledged when I came in, I shared the project that I needed the trailer for, everyone very professional and courteous. I will definitely be using this location from here on out..
Have the trailers at least cleaned on the inside before renting. Let customers know about the $20 or check in thru the website about the overnight drop off. Have signed posted inside or signs facing both sides in the return area. Maybe have Caleb Hamilton have a better attitude with the customers and take a little criticism instead of being so defensive.
I was shockingly surprised at the customer service, cleanliness of the lobby and the truck/supplies with Uhaul. And the new technology that made check in and out easy.
Don't overcharge me
Everything went well for me, thank you
The truck was pretty gross. Steering wheel required a TON of cleaner before rag kept removing black grime.
Utility dolly should have aired up tires. I wasted $7 on renting it only to find out I could use it to go up stairs.
Customer service is lacking. No one went to the truck with me to assist with adjusting side view mirrors, moving parking cones, etc. it was annoying to have to keep getting in and out of the cab to adjust both mirrors. The online check in system did not work. I received an error telling me that GPS indicated I was at the wrong location although I was standing in the lobby . It then directed me to use the location bar code instead. I had to walk all around the building looking for the bar code which was about 2 X3 inches. I scanned it and the app gave another error message indicating there was a problem with the bar code. This forced me to stand in a lengthy line which the online check in was supposed to help me avoid. When I made my reservation online, I uploaded photos of my drivers license and entered my credit card information. But the agent still took my license and took pictures of it with her mobile phone. I also had to use my card to finish the transaction. Didn't you already have this information? I don't feel comfortable at all putting it into a system and then having it presented again in person. The truck itself was good and we were able to do our move with no issues. The technology, check in, and service was sub-par.
Thank you for excellent service.
1hr, 26 miles for $47.00 + $9 in gas. That's without additional insurance or any other equipment. Get real. Never using uhaul again.
I had a horrible experience with this location on 304 E. Benwhite blvd. The general manager Caleb is an unsuccessful dealing/interacting with customers. Caleb is very rude and disrespectful in the way he approaches customers and the way he speaks to them. I had spoke to Caleb on several instances about an issue, and while on the phone with Caleb it was very hard to express my concerns and issues that I was having because Caleb kept interrupting me and I was unable to speak. I spoke to a individual at 1 800 go U-Haul on one instance and that individual had called Caleb on my behalf since Caleb was Not wanting to listen to my concerns. I was asking for a 15 minute grace. Since I was going to be running a bit late. And that said individual stated she personally spoke to Caleb. That individual stated Caleb was not going to give me the grace period Due to the fact that he was upset took it personal. I feel it is unfair that every other customer may get a grace period but I was denied a grace period due to the fact that the general manager Caleb was upset and taking his work personal therefore he took it out on me and was upset so he denied me a 15 minute grace. I also made a complaint against Caleb. I will never ever ever come back to this location again nor will I refer to anybody I know. As a matter of fact , I will have to let the public know about this location on the review that I will be posting. I do believe Caleb needs more training on communication Skills with customers in consumers. I do feel he is a rude individual Who intimidates customers with his bad behavior and attitude. I don't believe Caleb should be a general manager with this behavior. I would like for you guys to review the phone call that was exchanged between me and Caleb. Thank you
Fender was damaged upon arrival and appeared to be rubbing tires and tires blew out on highway uhaul does not have mile meters to replace worn tires to prevent customer safety, customer time, was delayed 2.5 hours was crucial to unloading trailer in daylight never happened and place to unload did not have lighting. Uhaul did not offer me more time for blown tires, lost time, not even a sandwich while I was stranded...All they had to do was have proper working equipment and pre-inspection...Will not use them again.
easy return process through the website