U-Haul Moving & Storage at Ben White

U-Haul Moving & Storage at Ben White

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Address

304 E Ben White Blvd
Austin, TX 78704

(512) 447-9875

(@ Woodbury W Of Ih 35)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Austin, TX at U-Haul Moving & Storage at Ben White

Moving to or from Austin, TX, 78704? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Ben White. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Austin, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Ben White

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Austin, TX.

Cargo vans and pickup truck rentals in Austin, TX

U-Haul cargo van rentals and pickup trucks in Austin, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Austin, TX, 78704. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Austin, TX, reserve a van for your moving needs from U-Haul Moving & Storage at Ben White!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Caitlin P. on 5/2/2016
Rating: 1 out of 5 stars

Uhaul pick up should be based on a first come, first serve basis, not based on truck assignment. The truck we were assigned to was not returned the night before and they could not find a truck for us. As we waited, many people came in and picked up trucks. They finally gave us a truck after someone was late for their truck pick up time. But that was only after we had to beg them for it.

BUCK H. on 4/30/2016
Rating: 4 out of 5 stars

Checkin & out was backed up & slow.

Jacob Z. on 4/30/2016
Rating: 1 out of 5 stars

One way I believe you can improve your customer satisfaction would be to ensure that you follow through on your promises to customers. A staff member had told me I could keep a Uhaul truck for a specific amount of time for a specific price. Then, when I was all done and paying for it, the price was twice as much as it should have been, and the manager on duty refused to rectify the situation. Unfortunately, this has caused me to not trust any prices that Uhaul advertises, and I will never be giving Uhaul my business again. Your customers deserve better, and you are capable of doing just that.

JOESPH F. on 4/29/2016
Rating: 1 out of 5 stars

i made a reservation with my credit card and sent my employee to pick up truck etc and they had lost my credit card info & made him pay on his credit card. also my reservation change from a 26' truck to a 17' truck was not changed in the system, so he ended up I guess with a 20'??? not sure on that. still waiting for a call back to get the credit card issue corrected. this location has been forwarding their calls all day & cannot get someone at the branch on the phone.

Patricia P. on 4/28/2016
Rating: 5 out of 5 stars

none

Tamirra R. on 4/26/2016
Rating: 3 out of 5 stars

Brian was awesome assisting us with hooking up the tow dolly to the pulling vehicle. We weren't informed that there was a fee to have UHaul hook up the vehicle. It would've been nice if we were asked beforehand if we wanted assistance so that we could've paid all of the fees, etc. up front instead of wasting an additional 10 minutes going back inside to wait in line to pay. Also, communication is key. I was initially scheduled to pick up my equipment at the UHaul Slaughter Lane location and ended up having to go to another location on Bluff Springs that didn't have everything we needed. We would've saved time and frustration had we known that the Ben White location had everything from the start.

THOMAS H. on 4/26/2016
Rating: 5 out of 5 stars

This store is a very customer friendly business, was very pleased, very good experience.

elizabeth m. on 4/25/2016
Rating: 5 out of 5 stars

The in store guy was very nice and patient with me while I was multitasking. The over the phone guy seemed rushed and a little rude.

Mangdaleno M. on 4/25/2016
Rating: 3 out of 5 stars

The Rep, was desputing with my husband, insinuating that the gas for the rental truck, was not the amount of gas, as when we picked it up. After my Husband explain to the rep, that we returned the truck with the same amount of gas. He told my husband that he would adjust it. Other then that! The truck was a big help with our moving! Thank You! Mr. Mrs. Magdaleno & Marina B Moreno

Debra G. on 4/24/2016
Rating: 5 out of 5 stars

It was great, thanks for the easy rental

George R. on 4/23/2016
Rating: 1 out of 5 stars

They seem schemish.charge extra for gas even though I gave them more gas than what they gave me.

BARTO S. on 4/21/2016
Rating: 5 out of 5 stars

Everyone I dealt with were great. Bryan assisted me on the phone before I got there and he handled my counter transaction. The person who connected the trailer helped make sure my light connection was good and everything working. Motorcycle trailer was great. I had never used on before. I dropped off at 7:00 am next day when store open and staff were immediately available. Great experience for me. I had owned my truck for two years and this was the first time I had actually towed anything with it, so I was extra pleased that everything went so well. I have no suggestions for improvement other than to say that the parking area for customers is a little bit tight and congested. My F250 took up a little more than one of the designated spaces based on the parking lines and lay out. Thank you!

Lindsie M. on 4/19/2016
Rating: 3 out of 5 stars

Choosing to select movers from the UHaul website was a terrible idea. I chose the moving company, added it to my 'cart', checked-out, paid and never heard from anybody. I called the moving company to check-in and they had NO record of my request or payment. UHaul had no idea either. I understand that UHaul is separate from this portion, but granted I did it from your website, you should have had some information for me.

Pilar M. on 4/15/2016
Rating: 5 out of 5 stars

Great, fast customer service.

Trevor D. on 4/12/2016
Rating: 5 out of 5 stars

Every time we rent a vehicle from this location we always have a great experience. Ryan is always willing to help out where he can. We honestly rent frequently and it is nice to see that some of the people recognize me when I come in which helps speed up the rental process.

ryan u. on 4/12/2016
Rating: 5 out of 5 stars

My bf and I were helped by Ryan. He was nice and held a professional customer service atmosphere, making the experience a lot less stressful for us. We were told to go around back and meet patrick so we could hook up the tow dolly we just rented. While in the process he asked if we had the adapter for the light plug in. Which we forgot all about. He was so nice to let us use his personal adapter so we could be on our way. We got our car moved and back in time to return the equipment with no problems. We will soon be back for more business. Thanks guys.

Rolando P. on 4/11/2016
Rating: 5 out of 5 stars

N/a

MARC D. on 4/11/2016
Rating: 5 out of 5 stars

Friendly employees. I really enjoyed their business

Grady R. on 4/11/2016
Rating: 1 out of 5 stars

When I walked in, two of the desk staff were staring at cell phones. No one smiled and I was not greeted with enthusiasm, but instead boredom. I asked about returning a trailer and they told me I had to drive to the yard behind where we were--(I had not seen any signs anywhere when driving in directing me to the rear of the building for drop off). The man in the yard was very cordial, told me that the Kingsland rep had charged me for two trailers and I had to go back inside. I went back to where I started, finding at least one girl still staring at her cell phone. I asked for help, saying the yard guy told me I had been charged two times and they said, no, I had not been and I had to go back to speak to him. I suggested that the inside staff and the outside staff communicate with each other--each one had sent me to talk to someone else. The yard guy is cordial and helpful. The inside staff needs to get off those damn cell phones when sitting at the desk and needs to be taught how to greet customers with enthusiasm and put on a more professional demeanor.....and if there is a problem to stand up--get up off their seats-- and accompany the customer outside to resolve the problem. Desk. Yard. Desk. Yard. A customer's time should matter more. From now on, I am using Penske.

A. Fox F. on 4/11/2016
Rating: 5 out of 5 stars

I have used UHaul many times and this was by far the quickest, easiest and friendliest transaction ever! Thanks!

john c. on 4/11/2016
Rating: 5 out of 5 stars

I rented the trailer on Saturday at 7AM and had to return it at 7AM Sunday. So I went to the store at 7Am Sunday morning only to find out that they were not opening until 9AM. Some Uhaul person told me just to disconnect the trailer and leave it and it would be checked in electronically. All went well but I like to check in the equipment and know that there were not problems.

Cloya A. on 4/10/2016
Rating: 5 out of 5 stars

Everything was perfect! Don't change a thing.

Brooke R. on 4/8/2016
Rating: 3 out of 5 stars

Customer service was great! My only complaint is that I reserved the largest size unit and when arrived, it was on the second floor which was never told me to during my reservation. After 2 attempts, the front desk gentleman found me a outside ground floor unit which was smaller but we made it work. Thanks team Uhaul Ben White!

JOSHUA R. on 4/7/2016
Rating: 4 out of 5 stars

Smelled of cigarette smoke and there were stains on the seats.

Sharon L. on 4/7/2016
Rating: 3 out of 5 stars

Better direction as to where to go at location to return truck