This drop off location is in a bad part of town and there is no signage on the building. It is not a uhaul business - only a drop box and app. Very little parking-we had to wait for a spot to open up.
Caroline M
Access USA Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78753
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Customer Reviews
- 4.0 Average Customer Rating
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Didn't have the dolly that was reserved. I was still charged for it.
MOHAMMED SThe van that they gave us was damaged and wouldn’t lock. We went back to the U-Haul store and switched the van out and had to get a truck. We shouldn’t have been given the van to start off with since it didn’t lock. That took an additional hour out of our day since we had to go back. Once we were able to get a vehicle that locked, the rest of the experience was good. U-Haul should make sure that their equipment works before they send people off with a damaged vehicle.
Anthony PThis was my drop off location. Very convenient for after hours, but is very small for parking. Also, it need a better UHaul sign to help identify the place from the street
Jose MNot in a comfortable area.
Karen W