Richard the person in charge was 15 minutes late to arrive. Then we were charged $42.62 for ten miles of driving! Then another $49.81 for going over by four miles! For Four extra miles we were charged $49.81 plus the gas for the refill!
ABDON N
Access USA Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78753
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkThis was not the drop off location so rated the same as pickup
David MGentlemen was welcoming and efficient. Very friendly and got me on my way fast
Carlos LExcellent
oscar LAwesome customer service! He helped correct my requested rental days, advised me on blanket and dolly requirements, and even called to confirm that I still wanted the rental. When I had issues with the app during turn-in, he answered my first call right away and helped me resolve everything. Great experience from start to finish.
Rex G