After driving 1200 miles and finally unloading the trailer I see a text that tells me to drop it off at a different location. So I go to the new location I need to tell Me that I'm not in the system and then I get another text and they tell me to go to another location. When I arrive at that location they're not happy to see me says there's not really any room but I said I'm gonna drop it off anyway. Absolute awful service from both of the drop off places
david W
Access USA Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78753
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The guy running this location is kind and professional. Everything was ready for me when I arrived. No issues.
Corey LThere was a gentleman there but I’m not sure if he was an actual employee. He was as helpful as he could be and we ended up unhitching the trailer and pushing it back by hand. I had wanted to drop it off at an actual U-Haul business but this was the location that popped up on my return link.
Alejos SAll is well with the service received. Outstanding!
BERNICE BThose RAM vans drive really nice.
Robert B