The staff were friendly and able to answer all questions . Will to go above and beyond to make experience user friendly
MICHELLE R
Network 1 Logistics LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bad Axe, MI 48413
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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I had some issues with the ramp and door, and U Haul roadside service was great. When the owner of the rental location saw my missed call, he also called me. I wish he had told me verbally about needing to use the app to return the vehicle. He told me to just drop the key in the slot, and it wasn't until I got there and read the notice that I learned about needing to use the app and take a bunch of photos to save at $20 convenience fee.
JENNIFER LVery helpful and excellent customer service
RANDALL BThe U-Haul website did not show the inventory of trailers. I saw the trailer I needed but had to call the location to find the website is wrong. The owner made the experience easy from there.
MATTHEW MI felt the mobile pickup was extremely intrusive when it asked for people to call, or a passport. I think the driver license and picture of my face was enough to prove identity. Along with the card I had on file for the purchase. Now the rest of the app was great. I thought it was easy to follow and made pickup a breeze.
Joshua G