They've never been swept out when we pick up, but we sweep them before we drop them off. It's such a minor issue, and I wouldn't have mentioned it, but it wouldn't let me select "not applicable".
Serena T
Customer Reviews for Network 1 Logistics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service
Steven BVery easy
Karen PThe gentleman was a perfect gentleman on the phone he worked out my corks and we got all my stuff moved out so thank you very much I will definitely be using you when I have to move into my new apartment
mary fIt would be nice to have available trailer ramps
luke sThe staff was very helpful and kind. My mother in law is 80 and they got her all set up with a ball hitch and located her electrical to hook up the uhaul. Wonderful staff.
Gordene TGreat place and easy to deal with. Highly recommend.
CHRISTOPHER AFriendly and easy drop off.
ROBERT LIt helped so much getting everything in one load, he even gave me 40 extra free miles also which was great. Very friendly and hassle free
Anna Severything was great, went smoothly, friendly service
Sharon bGreat experience!
ROBERT SI've been to alot of uhaul companies, you guys are the best
tiara hOwner is very friendly and helpful. Clean trucks well-maintained will use this location. Next time I need U-Haul.
Jeff CBest Uhaul experience ever! The owner of this location was incredibly helpful! We would highly recommend :)
Maggie EThe young lady that originally helped me and then George were fantastic. Great team over there. We definitely will use these guys again. Thanks.
Mike PAlways great customer service at Network 1
Tiffaney RQuick dropoff process. Checked gas and mileage. Under 10 minutes.
James MShannon is amazing and great to work with!!
Michelle TReturn of the trailer was easy and people were very friendly and helpful
Dennis CI always have the expectation of a flawless experience, and this was the case. George helped me load the trailer and even backed it into a tight spot for us, upon return.
David HAlways above board . Very friendly willing to help with timelines for use . I have rented many times and always satisfied with service. Thank you
Sharon SVery friendly customer service.
Jason MVery professional staff.
Robert JCompany was very helpful and made the rental process super easy. Great location and easily access able. Highly recommend!
Jami CIt was a perfect experience.
Lyn Tbox lights in the back of truck
Paiten CLocation was very helpful and friendly. I will definitely be renting from there again.
Lyn TThey are great people to work with
Chuck CThe staff were amazing! So warm and friendly! Get the feeling like they would do anything to help you.
Brian TThe people that own the U-Haul place there were very nice and informative about the equipment. I had to tow a car and didn't know how to use the dolly. They showed me how to do it even when it was very cold and snow slushy outside. I really appreciated that. Very nice people. Thank -you for all your help.
Robin TThe owner at this uhaul is incredibly kind and provided us with an easy booking process 100% would use this location again
Shane GThere is nothing I would recommend to improve the service at the Bad Axe location! They were very friendly, knowledgeable and made great suggestions. The atmosphere was relaxed which put me at ease. I felt like I had known the staff all my life. It was so convenient to have a dealership so close.
Ron SShannon was extremely helpful and went out of her way to get the size truck I wanted. Awesome customer service!
Cathy SAwesome 😃
Patrick KAwesome
Patrick KVery easy to work with for return of truck.
Matthew Geverthing went well .
ronald onothing really
Diane DThe best U-Haul dealer that i have ever interested with.
Cheng-Yu LVery friendly staff.
Jeff HFix the phone number to make sure it rings at that location, the staff was exceptional, and helpful, good selection of rentals,
Sharon MThe service was friendly,speedy and professional.
RON PI just paid an extra 60 dollars for mileage and it wasn’t my fault…..there was an accident and we got turned around and had to go a different way and that put us over in mileage……very disappointed in uhaul
Deborah KGreat service at reservation and rental.
Jeffrey HIt was a great experience everyone was friendly and very helpful will definitely use this service again
Scott MGreat experience!
Joe CThe girl that helped us was amazing! Thank you so much for all your help!!
Faith PThe owner and staff of this location really care! The only thing that I thought was over the top was their having to take pictures of the safety chain arrangement on my truck........I know why you have to do this.......to keep the dis honest folks from attempting to sue or otherwise.......I do get it. Guess it just has to come down to that ....... Still, great experience! Thanks, Mark Palinsky
Mark PFriendly hometown service
ray r