Manager still hasn’t addressed additional charge to my account and my credit card has a pre authorization which is not removed after two days. Equipment was also not in clean condition
CARTER T
Divine Logistics Bayfield
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4M3C1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Your instructions are shit to say the least. I got billed extra miles for trying to find your parking area. How about a not saying behind the mall. You owe me money as far as I am concerned. Would I recommend you??? No since I just spend hundreds of dollars moving out of your storage unit just to store it somewhere that's not going to block me in or set an alarm off each and ever time I open my door. Perhaps a custom asking twice would be enough. I have a few storage unit with my one way truck rental. I clicked online for a 10x15 unit. So, asking if I wanted a 10x10 lmao anything to minimize overall expenses. I will call your several times over the next 12 months changing the rental unit size, location and date. Why??? Because it will cost your company money, time, and effort. As your company has wasted mine. P.S " Have a good one!!!!
JOHNATHON BEmployee at second location was on phone with what I can only assume was not a customer. We were ignored and had to interrupt their phone conversation to get service. Will never be using u-haul again.
JAKE BWas closed on pick up. Online said 8am. Got there for 9. Had to wait until 9:25. Wouldn’t have mattered normally. This made me late for where I needed to be. truck was empty but little stuff left in back. Dirt, glass and a name tag. Just needed a sweep out. Truck itself was good. Attendant was nice.
PAUL DRude, abrupt, threatened to cancel my rental due to hrs listed online. Yelled angrily on phone, worst manager!!! Front desk gentlemen were a pleasure! However, will never use uhual again, from switching times, pickup locations and being unable to contact anyone! Unacceptable! Two other customers were there..one with a reservation cancelled a few mins before he arrived, and had to drive another hr north! Good luck people
Susana B