The counter rep was both rude and unhelpful. They never answer the phone and finding the office was not easy. Rep Was no help in directing us to the trailer nor did they assist with connecting the trailer. Half the lights didn't work - if we weren't so desperate for a trailer I'd have cancelled altogether.
MARK D
Divine Logistics Bayfield
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4M3C1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I rented a truck from this location and paid for a trolley, but it wasn't in the truck when I picked it up. When I tried to go back inside to get help, the store was already closed, even though I was there 15 minutes before closing time. We had to move everything without the trolley, which was a huge hassle. To top it all off, I was still charged for it. I would not recommend this location.
Nitin WRented a 26 ft truck for 24 hours. Returned it an hour early. Got charged for 2 days. Scammers. Go to enterprise or budget. Stay away from these dirty prices.
MATTHEW PThe mall location is undergoing some major renovations. I had a hard time finding the U-Haul office. It was at the back side of the mall. A description on the website would have been nice. I would have saved a lot of time and frustration. Had to call the office many times to ask where it was located. I was embarrassed when I finally found the office.
DANA FHighly recommend investing this dealer. Google reviews were terrible but unfortunately was the only location with the trailer I needed. Would never recommend this location to even my least favorite people.
Mike C