The floor in the cabin area was dusty. The driver's windshield wiper was broken and fixed with zip ties.
Pedro C
Divine Logistics Bayfield
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4M3C1
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Customer Reviews
- 3.0 Average Customer Rating
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Train employees it’s not okay to yell at the customer. I’ve never been treated this poorly. Will never use this location again, may not use uhaul again.
CHRISTIAN CDivine Logistics here and on Bradford St in Barrie are AWFUL! They never open on time. For this rental I booked a mobile pick up but when I received a message to call the 1-800 # because they keys weren't ready, I was told I needed to wait for the location to open. Kind of defeats the mobile pick up. I was 30 minutes late because, aa usual, they were not open on time nor was my reservation prepared. Horrible customer service, horrible!
KAREN CWe were supposed to drop off in Parry Sound on a Sunday. We got a confirmation phone call and everything. Drove all the way there only to discover that they’re closed on Sunday! We phoned and were told that we could drop it off in Barrie the following day. But it still wasted 2 hrs of time because Parry Sound was out of our way. Very frustrating as surely UHaul should have known the location hours of operation?! When we dropped off in Barry it was very hard to find the location (back of a mall) and there were no personnel around. The person on the phone helped us discharge the trailer despite no personnel on site. So couldn’t we have just left it in Parry Sound to begin with?!
Sasha HI had to call and change my reservation time three times due to traffic and an accident on the highway. I drove over five hours to the pick up location so it was out of my control yet the U-Haul employee was rude and gave me trouble for taking so long. He wouldn’t give me the dollies or blankets I’d rented which made moving my mother extremely difficult. The truck had no gas in it. I was treated extremely poorly by him and would never use this location again.
SHERRI D