I arrived a bit early but the check out process still took over 45 min. It was supposed to be contactless, even though I had followed all the steps and uploaded pics of drivers license-it wasn’t. Office was closed, had to wait for staff to arrive. Truck was surrounded in deep snow and the windshield and hood were deeply encrusted in snow. No snow brush in the truck. But the truck was good and didn’t have any problems with it. $50 rental is cheap but all the extras ended up being just over $108. We only drove the truck 18 km in total.
Brad e
Divine Logistics Bayfield
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4M3C1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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This is the second time I used this location . I can honestly say it was even better and faster then the first time. Matt is very professional and get you what you need and out the door in a timely fashion
MICHAEL KI was not please with the customer service. I had to make a phone call back to the company and the guy was very rude to me. He even toid me that he was expecting me to call him.. I never rented a truck from you guy in the winter and didnt know you dont use winter tires. The van was stuck in ice. I put the truck in drive press the gas and the truck was not moving. I did know I had to rock the truck by putting in reverse and then drive. I been driving for over 30 years and in winter condition. Never experience this if I had know this was his respond I will ofbjust return back the key. I dont appreciate anyome talking to me like that. His attitude dont reflex good on your business.
NADIA MThe person at the counter at this location (the representative) is extremely rude, unfriendly, and abusive. He didn't want to walk to review the truck before giving it to me. I told him that I needed to check to make sure all was ok. He got mad and finally walked to check the truck. The truck has a scratch on the bumper. I told him I would take a picture, but he didn't want to do an entire walk around the truck. The website said that the hours of work are from 8 AM to 7 PM. When I came back at 3 PM, the place was closed, so I didn't know what to do. I called him, and he answered angrily and told me to put the keys inside the box. I didn't know where the box was, and he got furious and yelled at me that the box was obvious in the entry, so I told him that I would take a picture of the box with me delivering the keys, and he call me stupid and ignorant, I told him that I am doing cause the place was closed and need to make sure he know that I delivery the key. He is so rude and disrespectful. abusive, and bullying, I never ever, ever come back to that location in my entire life, I will tell everyone never ever use that location, I prefer pay extra money and go to another location. Also, he told me that I need to bring the truck full of gas, even though the truck was only 3/4 full, so I was robery cause I brought it back full even though was only 3/4 full
EDGARD LAll ok
Michael L