Employee at second location was on phone with what I can only assume was not a customer. We were ignored and had to interrupt their phone conversation to get service. Will never be using u-haul again.
JAKE B
Divine Logistics Bayfield
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4M3C1
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Customer Reviews
- 3.0 Average Customer Rating
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Was closed on pick up. Online said 8am. Got there for 9. Had to wait until 9:25. Wouldn’t have mattered normally. This made me late for where I needed to be. truck was empty but little stuff left in back. Dirt, glass and a name tag. Just needed a sweep out. Truck itself was good. Attendant was nice.
PAUL DRude, abrupt, threatened to cancel my rental due to hrs listed online. Yelled angrily on phone, worst manager!!! Front desk gentlemen were a pleasure! However, will never use uhual again, from switching times, pickup locations and being unable to contact anyone! Unacceptable! Two other customers were there..one with a reservation cancelled a few mins before he arrived, and had to drive another hr north! Good luck people
Susana BMake sure someone actually checks the inside of truck/ van to make sure it is clean ! Make sure all your tires are filled properly. I had the tire signal on the dashboard the entire time ; tried to fill with air and nothing changed the psi Have your oil above 10 % for gods sake. Driving at 5% made me nervous the entire time driving and that’s when I got into the truck at the start. By the time I finished with the truck … it was below 3% Have your worker who answers the phone say which company you are .., there was only a sarcastic “hello” when I called. I think it is supposed to “ uhaul , how can I help you “
Lydia LAverage
BRIAN G