The truck was not at the pick up location, early morning so no staff available. We drove around and thankfully saw some U-Haul trucks in the distance and it was a block away on Anne st not 303 Dunlop as arranged. The cost was higher than expected d/t kms driven. I wish I had booked pickup in Alliston where the pick up was and dropped off in Barrie where destination was. Not a positive experience.
Sarah O
Cash Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4N1C1
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Customer Reviews
- 4.0 Average Customer Rating
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LARRY MFaster checkout process, better, more reliable app. Vehicle had significant amount of snow on it, back roll-up door was frozen down and took 15 minutes to open and back right corner of cargo area had ice on the floor that caused a slip and fall for one helper.
JEFFREY KRemove snow from parking lot as well as from the vehicle..clearing snow from the vehicle will take atleast 20 min
DONY VThere were some old shirts or rags in the back of the van. I guess the last person who used it didn’t sweep it out or untangle tie straps. In fact someone left a Wendy’s bag in the cab with their garbage in it. Other than those few things it was a very pleasant experience. I got the job done with no real problems.
IDO B