The gentleman who helped me was fantastic! He took care of all the booking details and when I returned for my deposit he was already preparing it in anticipation of my arrival! Very helpful and very efficient! I will return to this location the next time I need a rental! Thank you! :)
Matthew B
Cash Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4N1C1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent service
CHARNJOT MThe address we picked to drop off was not where we were told to drop off. I called to let them know we were dropping off and asked where to park the trailer. I was told to try and get it as close to the other trailers. We pulled in and didn't see any trailers. I went into the office and was told the drop off was around the corner down another street. I would have appreciated knowing this before hand. Bad communication
BRENDA Cwent to 3 parking lots before i was in right one, then had to go to another location to get deposit back. Man working there said it was late and took $40 of my deposit even thought the other location said just have it back before they close and an hour of that time was spent driving around to return it an back to an office. He also tried to say i didn't put the right amount of fuel in even though there was way more than i picked it up with Scamming so he wouldn't have to return deposit, poor business ethics I had already paid $350 to basically drive the truck from parry sound to Barrie and $160 in fuel i put in. I was very angry, don't sell out your customer service and business ethics for $40 I will be escalating to have my $40 returned to me out of principle, you don't just take someone's $40 for nothing , especially after you had them going to 3 parking lots and then back again to get odometer reading,
stacey jI have already recommenced this location to family members and also had a very good experience.
MATHEW E