went to 3 parking lots before i was in right one, then had to go to another location to get deposit back. Man working there said it was late and took $40 of my deposit even thought the other location said just have it back before they close and an hour of that time was spent driving around to return it an back to an office. He also tried to say i didn't put the right amount of fuel in even though there was way more than i picked it up with Scamming so he wouldn't have to return deposit, poor business ethics I had already paid $350 to basically drive the truck from parry sound to Barrie and $160 in fuel i put in. I was very angry, don't sell out your customer service and business ethics for $40 I will be escalating to have my $40 returned to me out of principle, you don't just take someone's $40 for nothing , especially after you had them going to 3 parking lots and then back again to get odometer reading,
stacey j
Cash Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4N1C1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I have already recommenced this location to family members and also had a very good experience.
MATHEW EThe truck was wet and there was watermarks or stain on the front panel. Also, getting the truck’s key from store but getting the truck from another location was unnecessary. They may have to park trucks at different location because of space, but at least they bring the truck on rent day and time right ? But service was nice and fast, I got my hob done fast and I left the truck easy. And, they did not make up some stories to charge more. So yeah, I will recommend them, but I think they need to improve some things. Thanks for everyone
CAN Mbest experience yet with a rental company. Attendant at pick up site was very accomodating. Rated very highly.
BRETT CFriendly staff and good service
RASHID N