Great customer service. Quick and friendly. Could not ask for much more.
Moving Truck Rental in Batavia, IL at Batavia Parcel
Moving to or from Batavia, IL 60510? Get FREE truck rental rate quotes at Batavia Parcel.
Get FREE moving truck, pickup truck and cargo van rental quotes at Batavia Parcel
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Batavia, IL.
Cargo vans and pickup truck rentals in Batavia, IL
U-Haul cargo van rentals and pickup trucks in Batavia, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Batavia, IL 60510. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
It was a great experience
The drop off process with mobile check out was quick and relatively pain-less.
Had the equipment, nice guy.
Very easy to work with
Have worked with Batavia Parcel before. Always very helpful and great to work with!! Thanks!!
easy in and out rental.
I received clean working truck. The cable on the door was not working properly. We had to take pin out in order to close door. Trucks should be inspected (especially cables) to ensure they work properly. Moving is stressful enough.
Drop box for key return is not at entrance of Batavia Parcel...itâ€™s in the rear of building.
I did after hours drop off, so never saw the office or people. However, I had another problem that I think is corporate, not store, related. When picking up the trailer, that facility confirmed my drop location which is the one I was expecting that I initially selected. So I drove 6 hours, unloaded the trailer, then went to the drop site I had initially had in my reservation. I then dropped the trailer, then drove home to do my on-line check-in (not realizing I needed to be at the site to check-in; people should be pre-warned about that need). It was only then I noticed the drop location was different, and again, I was never informed. So I had to go to the first place, pick up the trailer and take it to the other one. Then the website refused to let me log in (Captcha locked up) so I could not check-in the trailer. I sent an email to the drop site letting them know of my problems and why the trailer was there. They quickly replied and and and checked it in themselves the next day. They were great. But the corporate system really needs some fixing. I sent an email to the corporate website and the firstname.lastname@example.org sent me a $50 certificate for future U-Haul use. However, there was nothing in that exchange that attempted to address the issues, just a simple apology.. Not very satisfying. Overall, very disappointed in the entire transaction, but not necessarily a problem with the local offices. They tried.
I was supposed to get a call on Sunday indicated where the truck would be available. The e-mail confirmation told me one place, but had to travel 35 minutes to pick up the truck at another location. The other location did not call because they closed at 3 on Sunday. Really poor coordination. Cost me over an hour of time on moving day.
Super friendly customer service. I was able to get right in and right out.
I went at the busy shipping time. This place doubles as a UPS? Fedex? shipping location. But Shawn was great. Very personable. Took care of all my needs and questions and was just as friendly the next day when I returned.
The team was busy when I arrived and I had to wait a long tike for service. Maybe have a self check out station for people that have completed on-line registration or hire another person.
Trailer was clean but had to duct tape the panel under the wheel cover to keep it from rubbing on the wheel.
Customer service was absurd, was charged for gas even though we filled the gas prior to dropping off. The owner was very rude when picking up the vehicle stating when we arrived 10 minutes as recommend he wasn't prepared yet or open. Would not recommend this location and didn't even try to make amends
Fix your customer phone support. I was put on hold for 25 minutes and they never returned. Plus I was on hold for about 10 minutes before I even got a person. Automated doesnâ€™t make it better for the customer. It just shows you donâ€™t really care about the customer.
Have more sizes of trailers available at your larger locations. We called the West Dundee location but we had to drive to Batavia to pick up the trailer. We live in Dundee.
Great help with loading and overall customer service.
The owner was supposed to open his store at 8am, which was also my planned pick up time. He finally opened up, with no apology for being extremely tardy, at around 8.35am. Unacceptable as it messed up my entire schedule for the rest of the day. The van itself was fine but the guy behind the counter, not so much. I'll take my business elsewhere next time.
Shawn Viland is the man! Very cool guy, super helpful, couldnâ€™t have been nicer. Processed our request as a walk-in, made it super easy for us to move a couch quickly in town. This is the second time Iâ€™ve used Batavia Parcel as my U-Haul location and I will be back again when needed. Iâ€™ll also tell everyone else to go there also.
The facility owner was super helpful to schedule pickup time, along with hooking up the trailer and even repairing trailer plug wiring problem with our car. A++
I had a hard time finding the location in St. Charles that i was suppose to drop it off as the address took me to an apartment complex. The second location via the internet was a liquor store. Need to clean up the drop sites and addresses.
I went there on Saturday afternoon and the attendant worked very hard to get me the vehicle I needed. Thanks
Excellent and Convenient Rental Location