10/10 experience. Very easy to deal with, good pricing, friendly customer service and clean equipment.
AJ H
Batavia Parcel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Batavia, IL 60510
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There was no one in the office when I arrived and another person was ahead of me and said he'd been waiting over 10 minutes. Maybe put up a sign that you will be back soon or something. When he finally got back inside he said he was out back cleaning out a truck, etc. I had also left 3 voice mails regarding our rental over 2 days and finally rec'd a call back. It's a one man show, I get it but still.
Scott BFill gas tanks up before rental. Mine only had a quarter tank when I picked it up and immediately had to go the the gas station. A better policy is to have customers fill up the tank before returning so the next person can start with a full tank
Steve GVery professional staff and efficient, explained every step very well. Nice people.
kristie bThe truck was completely cleaned out when we returned it. That said, we were charged a $25 sweep out fee which was clearly done to make the rental store extra money.
Benjamin G