I rented a truck and returned it exactly how I picked it up. I got charged for cleaning and I don't know what was to be clean.
Roberto S
Batavia Parcel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Batavia, IL 60510
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkEverything about my rental experience was great. I received excellent customer service, the truck was clean, and the process was thorough and quick.
ed zThe gentleman who assisted me was the nicest, most engaging and very professional individual I’ve encountered in some time
Dan LSelf guided process was a nightmare to work with. Would never use the self guided again
David DThe location was kind of hard to find and it was closed at 4 pm. Which seems kind of early. This led to me having to leave the truck parked and keys in the drop box, when I prefer to hand everything to a person to avoid misunderstandings. Thankfully it worked out in the end .
Jesus C