Just dropped off the truck. No interaction.
MAX R
Batavia Parcel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Batavia, IL 60510
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I returned the device the same day I rented it from a small mom and pop mail shop in Batavia. I realized I had to put down extra deposit because I used a payroll type prepaid card. However I got the receipt and I was charged for two days and I still haven’t gotten a refund of my deposit I want my money back.
John FSTAY AWAY! This location is fraudulent and poorly run! Not to mention, they don't care about the appearance of their business in any way. You walk in and most of the lights are burned out with only a few working bulbs. What a disgrace. When we went to return the truck, the location door was unlocked, and there was a sign on the door saying they would be back in 10 minutes. So we patiently waited. After more than 10 minutes, they called our cell phone and told us to leave before they called the police. They forgot to lock their own door, and somehow that was our fault. On my online reservation, I purposefully declined all coverage. But yet somehow, they billed me $15 for additional coverage. And because they couldn't be bothered to show up on the dropoff, they just went ahead and charged us. Finally, the truck had 1/4 tank of gas, they said bring it back with a 1/4 of gas. We did, we purchased $30 of gas and we only drove the vehicle about 150 miles. They also charged us $30 for gas and $8 for some BS Gas fee. I will be filing a BBB complaint, a Yelp Review, and a report to the IL Attorney General for fraud. These kinds of businesses that lie, cheat and steal have no place in our society. Please avoid.
Daniel SThe doors were open upon pick up
BRIEN Da bit more than anticipated, but for a last minute plan it worked.
LEO P