Maintain your vehicles better. The truck was disgusting. There was a homeless person sleeping in it when I picked it up. There was trash on the floor. An overpowering smell of urine inside the cab made the drive almost unbearable. All in all, I hope to never use this service again. Also, the vehicle made a horrible grinding noise when accelerating making me feel unsafe.Jared G.
On Time Bail Bonds
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Baton Rouge, LA 70802
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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It took me an hour to try to complete the smartphone option for pickup. The lock on the 15 in truck would not open, Customer service moved us to the 10 ft truck but still charged me for 15 truck, did not add take off an hour - it was big inconvenience- we had to make 2 extra trips than we had planned. It took longer and required more gas expenses. As a result of that we had to extend the rental. Then had to turn around and rent another truck a couple of hours later under Christyn Mulberry name. The moving guys we hired through your website showed up late and provided one guy instead of two(and the one guy brought his 12 year old son). He didnt show up to unload truck for 46 minutes - the trip took only 17 minutes.Sonia P.
Totally unacceptable as to the length of time it takes to check in and drive out with a U Haul truck. Everything else was fine but the long wait in checking in and the hoops to jump through to return the truck make dealing with U Haul very difficult and will lead me to look to other rental companies.Joseph M.
James Douglas at On-Time is a great help!!John K.
I did not receive any of the equipment I requested and then was charged for it.Emily W.