David was very professional .
Richard K
Clark Construction & Maintanence LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baton Rouge, LA 70806
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Need personnel that is not going to argue back and forth with customers. All employees should have a badge or something letting customers know who they are. The person today had all the customers standing outside in the sun and would not let anyone in the building. He didn’t know how to refresh his phone so the reservations can be seen. He assisted every person together instead of taking one customer at a time. His answer for everything was call 1800gouhaul. I will never ever rent from this place again or maybe the company anymore because if the way the customers were treated today was ok for Uhaul then that’s a big problem. Then when I told him I didn’t see that the insurance had been added and I wanted it instead of him doing what he needed to do he stood there trying to convince me it would take too much time because the truck was already dispatched to me. I told him it was fine I wanted the insurance then he still insisted on me not getting it. So I asked if I go out here and wreck this truck is it going to be covered he said no so I told him so add the insurance. I am a heart patient and for me to be standing up for almost 2 hours in the sun listening to this guy with his non professional disrespectful self is ridiculous! He did speak with his boss and his boss told him to move to the next customer while the previous customer waited for him to come back to them. Very poorly ran facility!!! I’ve rented with uhaul all the time over the last 25 years and this is by far the worse experience I have ever had!!! I wanted a dolly but they didn’t have any. All the other facilities had Dollie’s already on the truck and then if you broke the seal you paid for the use of that dolly.
LAKEETHA SDavid was great!
elton OVery easy transaction. Thanks
Jeff HThis location is in a terrible part of town. We had to wait for the rental agent. The agent was efficient once he arrived. The rental/ return process was easy, but unnerving due to safety concerns. The trailer was clean but pretty banged up. We took pictures to ensure that we were not held responsible for previous damage. All the documents were signed on a cell phone. U-Haul can’t afford a dedicated tablet? I would only go back to this location out of necessity.
Jessica J