Everything was fine the only thing that I didn’t like was they hold all my money on my card for a payment and I was out of fund my hold day waiting on them to release my money from a hold I thought they only hold what your payment is not all your money in your account
Kisha B
Clark Construction & Maintanence LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baton Rouge, LA 70806
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkSuper friendly and helpful guys!
Matthew JExcellent customer service.
DAWOO MThey didn't have my reservation. When I finally left in the truck another place called me and asked if I was going to pick up the truck. CRAZY! What went on with these people?? Why did I have to make reservations at cezanne st. and get called by another place that had my reservation!!??
Dan HAbsolutely terrible experience. I had a 4:30 appointment. The agent called me around noon saying that they closed at 5 and needed me to come at 3:30. I told him I could do that but I needed to keep the trailer until probably 4:30 the next day. He made it sound like no problem. I arrived at 3:30. There were several other people picking up trailers. He was rude and yelling at everyone, not assisting anyone. I hooked the trailer without his assistance and waited in my truck. He came around a few times, was rude and unhelpful, honestly sounded drunk or high. When he finally got around to processing my pickup, he told me I had to have it back by 3.30 the next day, not at all what I had agreed to on the phone. It was 3:58 when it was finally processed. He then told me I still had to have it back by 3:30 since my reservation was now 3:30. If it wasn’t so late in the day and I didn’t absolutely need the trailer I would have dropped it in the field and left for a better location. He knew I was in a pinch and took complete advantage, and that of my kindness for coming early so he could leave work early. Never again, and I will warn everyone I know to never go anywhere near this location. Honestly, if these are the types you do business with, I will avoid U-Haul all together.
Jacob V