Nothing, Penny and crew were awesome!
CHARLES Z
Hometown Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Battle Ground, WA 98604
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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While Penny explained almost everything prior to taking the vehicle she DID NOT explain the fuel guide on the ignition key. As a result we over filled what we needed to (and ultimately at our own cost) (no reimbursement). When approached about this she became snotty and not the nice person she was portending to be. She's devious and very underhanded. Make sure that you ask and understand everything before signing the dotted line. The truck itself while clean had VERY loose steering and had problems with idling. We are honest, trusting people and in this case, we were taken advantage of. I regret not asking to speak to her superior. If I need these services again I will be going elsewhere. She turned into a real @#^% in a matter of seconds and seemed to enjoy being one.
JACOB LMy complaint is that the gas tank was not on full when I got in the truck, even though it was supposed to be. I ended up spending more on refueling than I should have and according to the gal she wasn’t sure if she would be able to adjust the fees on the mileage to reflect my overpayment.
KARA MNothing pretty good.
BRADLEY BNever will rent a uhaul again I will definitely only use Penske trucks biggest piece of shit truck ever
CODY G