Abbey was so helpful!
Kristen M
Hometown Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Battle Ground, WA 98604
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very helpful
CRAIG NIt was just difficult signing it out with the app. Wasn't really easy and convenient. Also no clear instructions for the lock box
JOSEPH RReserved prior day, made it to location and there was not an available truck. They call the location down the road figured out a different truck and they sent me walking there. I made there 5 minutes later walking from one location to the next one and they tell me they don't have a truck for me any longer because someone already rented it when it took me 5 minutes to get there and they knew I was walking there. Then they tell me I should have reserved the prior day as in it was my fault, needless to say, I did reserved the prior day. No need to lesson me! Everything finally gets sorted out after two locations a long wait, a walk in the cold and a lesson from them. Two days later, Monday morning, I get a call from a person from U-haul who identifies as the area manager wanting to know when I was planning or return the truck as I was a day late with yhe return. I explained clearly to him I have returned the truck already the day before. He then asked me to where, which I don't understand how would they not know. I parked the truck basically in the exact same spot I took it from initially. They really have no clue what they are doing. I get things happening but the call from the area manager asking me when I was planning to return the truck was just the cherry on the top. Never going back to this location.
ALEJANDRO RThe staff was very kind and helpful. Pleasant experience for sure
JAY S