I went online and the 8’ van rental was $19.95 plus $1.29/mile and I was charged $129 plus environmental fee and tax totally $141. I only used the van for two hours. What I was charged was excessive.
Sergio R
Stop & Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bay Shore, NY 11706
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Customer Reviews
- 2.5 Average Customer Rating
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The location is a rundown gas station. The place reeked off piss and had bugs crawling all over. I left feeling gross. Car rental was clean no issue with that.
Christine Fclean truck and well maintained
kenneth dI would suggest U-Haul reconsider their relationship with this affiliate/location. Firstly, the place is filthy and rundown. Secondly, the rep doesn't know much, as he told me that he only has a local 15 foot truck available and recommended that I go to the Uhaul dealer on other side of Sunrise Hwy to see if they have availability. When I called Uhaul and the Uhaul rep called him, the truck magically appeared. Lastly, the truck was filthy with garbage all over and smelled of marijuana that I had to call Uhaul to complain.
ROBERT EManager of location was nowhere to be found My reservation was at 4:30pm and I didn’t get rental until 5pm. Which means I had already lost out on 30mins of my 2hr rental. On top of that I am being charged 100 miles when I had barely even reached 20 miles. All of this is absurd!
KAITLYNN T