The truck is old, in itself not an issue, but tired and noisy. The biggest issue I discovered is the fuel gauge is inaccurate. On taking the rental, it read Full - as expected. After only 59 miles of use, it indicated I'd used 1/8 tank, which caught my eye; but again, I thought it is worn out. I topped up at a fuel station about an eight - taking 16 GALLONS! This would mean approximately 3.6 miles per gallon. On restarting the vehicle, the gauge was now only reading 3/4 full - UNACCEPTABLE. I proceeded on to return the truck & informed the clerk- showing him a photo of the odometer & fuel gage as proof- he merely shrugged his shoulders. On reviewing the emailed receipt, the document clearly states that the fuel capacity is 33 gallons; meaning it was only half full when I picked it up. This vehicle needs to be flagged as not worthy.
DANIEL J
Nicks Country Store & Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bealeton, VA 22712
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Customer Reviews
- 4.5 Average Customer Rating
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Very professional experience. Staff was courteous and knowledgeable. Assisted throughout entire process. Will definitely use this location again when needed.
GREGORY CWorked great. Would like a list of places it’s okay to park it to make sure I didn’t mess that up.
Crystal MVery accommodating when we wanted to switch trailer sizes. Will rent from them again.
BRIAN DThe U-Haul A/C stopped working, and the brakes need serviced.
KAMELA J