Hire more Terrell’s !!
STEPHEN P
Nicks Country Store & Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bealeton, VA 22712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Once again thank you for all you help appreciate it the best
MANUEL BThe rental experience from Nick’s was excellent. Equipment was ready and clean. The truck performed perfectly. The breakfast sandwich at the store was good. The store had nice long hours so I could return it the same day. All good
James GLocation did no discuss online elements of the rental process. Location did not discuss how to access vehicle state walk-around (undamaged or previous damage to include dents) and report prior to my departure. U-Haul sent untitled message that was received as spam. Location attempted to talk me out of purchasing insurance. This was an unacceptable business process by both the location and U-Haul. I bought the comprehensive insurance coverage, had an uneventful move, the vehicle had only a small front bumper dent from an incident previous to my rental. U-Haul needs better processes and training.
Phillip WI rented the truck using the app, had to go inside store to pick up the keys. When I spoke to the lady and showed her the message on the app. she said she had already promised it to someone earlier, mind you, it was 7am, then I was asked to step aside so she could ring up customers, then she made a phone call, and still wouldn’t give me the keys. After verifying it on her computer and then made a copy of my drivers license and took my cell number I finally received the keys. Once I returned home, I called the customer service number to speak to a manager over her requesting my ID and number. He was more interested in the fact that I did not accept the fuel level of the truck because it said it was full when in fact it wasn’t and I told him I did take a picture of the full level and submitted it. He still refused to help and or answer any of my concerns. So after getting nowhere I could see it was just a waist of my time. Supposedly the phone calls are recorded, so for what it’s worth to anyone, I called on April 8th at 07:52am, the call lasted 13 minutes, the number I called (703) 584-7711. I turned the truck in with a complete FULL tank of gas and I returned it early just so I ensured there was no issues again.
Carlton B