I had a great experience moving with U-haul
JUNAID S
Express Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bear, DE 19701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Except a maintenance light was on the dash
JESSICA MReserved vehicle only to come back the next day and was told they have no information on rental. Came back and asked did I fill up truck? No no one told me to. Poor communication.
JOHN DPoor English, could not assist me had to keep calling manager on phone, and keep telling me just leave auto transport and manager will take care of it later, trying not to close out my order or give my documents that I returned it then. Had to park it myself on assistance to busy running corner store. Very poor representation of the uhaul brand, someone should pay them a visit as a customer with a issue.
GREGORY SGiving the benefit of the doubt, perhaps the location was understaffed, but based on my pickup experience, this was far removed from that. This individual didn't physically go outside to ensure that I knew where he wanted the trailer left, he just pointed from inside the location and said: "put it in the back corner". Now I am inside the facility and unable to see where he was pointing but assumed it was where I left it, next to another trailer. I had to ask for a receipt to ensure that I got credit for dropping it off, he was more interested in looking at his phone than helping a paying customer. One other thing to mention is the amount of traffic that was driving through the very same area where I was trying unload the trailer, I had to warn my spotter to be mindful of the cars that were flying through the parking area for their safety.
Ronald F