I'm giving all negative reviews - not because of the performance of the pick-up and drop-off locations - but due to my overall dissatisfaction with the UHAUL organization. I reserved a 15' truck at specific location and at the last minute, U-HAUL revised my reservation to be a 26' truck at an entirely different location The larger truck obviously required MORE fuel - which I was willing to accept But then - when I returned the truck I was charged for 15 additional miles No consideration by U-Haul corporate Would I recommend U-Haul - ONLY AS A LAST RESORT -until you clean up your corporate customer service skills You rely entirely on your local agents to make you look good
Roger H
Express Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bear, DE 19701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Truck was not maintained
Cristian TBoth trucks I rented had problems, the small truck you couldn’t pump the gas right it kept backing up, the 20 ft truck leaked when it rained and sounded like the trans was screwed up. On top of it was slow service .
anthony vLow tire pressure indicated on, trucks check engine light was on. Other than those two issues, the chocolate looked well maintained.
Brenda SHay muy buena comunicación y ayudan muy bien
ANDRES F